Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2023 sur Expedia
Séjour d'une nuit. La moquette est usée, le mobilier de la chambre est vieux mais la literie et les sanitaires sont propres. Je n'ai pas testé le petit déjeuner.
par un voyageur
Accueil médiocre
Publié le 18 août 2023 sur HotelsLiterie de bonne qualité, propre, parfait pour 1 nuit en famille. En revanche :
- accueil médiocre
- impossible de prendre le petit-déjeuner alors que c'était inclus dans le prix.
- 100$ de caution en cash demandés (obligés de reprendre la voiture car le distributeur de l'hôtel était en panne)
par un voyageur
Publié le 6 janv. 2020 sur Expedia
Le personnel n’est pas accueillant! La tv ne fonctionnait pas .on devait envoyer quelqu’un mais personne n’est venu.
Le déjeuner à 7 h c’est trop tard
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Baymont Staff, Gestion de l’hôtel
Thank you for taking the time to review our property! We appreciate your business and am sorry to hear of the issues you had during your stay. I will look into what you mentioned and try to figure out where the misunderstanding came into play. Thanks again!
par un voyageur
Publié le 5 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2019 par Baymont Staff, Gestion de l’hôtel
Thank you for taking the time to review our property! We appreciate your business and hope to see you again in the future!
par un voyageur
Publié le 31 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2019 par Baymont Staff, Gestion de l’hôtel
Thank you for taking the time out to review our property! I wish any issues would've been mentioned during your stay, at check out, or even in this review. Have a great day!
par un voyageur de HARRISON
Publié le 12 oct. 2024
Older facility but in pretty good shape
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Frank, Gestion de l’hôtel
Thank you for your feedback! We're glad you found the facility in good shape, and we want you to know that we're in the process of remodeling to make it even better. Stay tuned for updates!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hello Nicole, It's thrilling to see your 5/5 score following your recent stay at the HomeTowne Studios by Red Roof Flint. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very ghetto. Pool wasn't open. Wnen i pulled up ppl were sitting on top of their cars being loud smoking weed.
par un voyageur
Best place to stay
Publié le 9 sept. 2024 sur HotelsThe people front desk clerk
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Michelle,Thank you for taking the time to share your feedback regarding your stay at the HOMETOWNE STUDIOS FLINT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our attentive front desk staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The air didn't work, but over all it was ok.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Carl,Thank you for your review following your stay at HomeTowne Studios by Red Roof Flint. I am happy that your stay was okay. However, you stated that the air didn't work, which was saddening to read. I have shared your concerns with management. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
