Note fondée sur 504 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The property was clean
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patty,Thank you for your feedback! We’re glad to hear that you found the property clean during your stay. Maintaining cleanliness is a top priority for us, and your positive remarks motivate our team to keep up the good work. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
nice overnighter
Publié le 3 oct. 2024 sur HotelsAgain....nice stay. Our go to place in Florence.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sharron,Thank you for making us your go-to place in Florence! We're thrilled you enjoyed your stay once again. We look forward to welcoming you back and ensuring that each visit is as pleasant as the last. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Enjoyed the stay. Pretty quiet. 🤐
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Matthew,Thank you for your feedback! We're glad you enjoyed your quiet and peaceful stay with us. We hope to host you again soon for another relaxing visit.Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JOE,Thank you for taking the time to rate us 3 out of 5. We appreciate your feedback and would love to know how we can improve your experience for a higher rating. Your insights are valuable to us, and we hope to welcome you back for a better stay!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Pretty standard hotel...good water pressure, not so good Internet or TV.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad you enjoyed the water pressure but apologize for the issues with the Internet and TV. Your feedback is valuable, and we will work on these aspects to enhance our guests' experience. We hope to see you again!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Staff was very helpful and friendly. Room was average for an economy inn. Only complaint was that there was a powdery substance on my bed covering so I’m unsure of the overall cleanliness. Overall I would stay here again.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re delighted to hear that our staff made a positive impression. We sincerely apologize for the cleanliness issue you encountered and will address this with our team to ensure it doesn’t happen again. We appreciate your willingness to stay with us again and look forward to providing you with an even better experience next time!Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elijah,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We look forward to welcoming you back. Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
This is the first place we stayed 2 years ago, in one of the cabins. Then there after we have stayed just in one of the rooms.
The only thing we would recommend changing is the beds are to soft.
Otherwise we will continue to stay here always when we visit Florence, Or
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Angie,Thank you for your feedback. We’re thrilled to hear that you’ve chosen to stay with us multiple times during your visits to Florence! It’s wonderful that you enjoyed the cabins and rooms. We appreciate your feedback regarding the bed's softness, and we will certainly consider your suggestion to enhance guest comfort. We look forward to welcoming you back!Sincerely, Hotel Manager
