Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place!
Publié le 2 déc. 2024 sur HomeAway1st time staying here but we will definetly stay again. Place was clean, kitchen was well equipped except for flatwear, we were washing forks all the timw.
par un voyageur
Chalet
Publié le 25 nov. 2024 sur HomeAwayPellet stove was inoperable. Needs to be serviced badly. Was looking forward to using it since we’ve stayed at the house two times before. Very disappointed. We all agreed is seems like the property has gone downhill since our first stay
Commentaires de Gestion de l’hôtel
9 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the pellet stove issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Nice home
Publié le 7 nov. 2024 sur HomeAwayWe live in Florence and needed a place to stay while our floors were being replaced. This home was much nicer than staying in a hotel for a similar price.
par un voyageur
Publié le 4 oct. 2024 sur HomeAway
Beautiful!!!
par un voyageur
Perfect getaway!
Publié le 20 sept. 2024 sur HomeAwayProperty just as listed. The hot tub and recliners with massage and heat features were extra special. The only thing that would make us come back would be a king size bed. Thank you for sharing this lovely home!
par un voyageur
Hard to make changes to reservation
Publié le 9 sept. 2024 sur HomeAwayAll was fine except I was put through a lot of text and phone calls just to add our 2 dogs to the reservation. At one time, I was sent the updated charge, but I was charged twice for the pet fees, and had to call once again to get that straightened out. Just was annoying.
Property was great, but there was a stain on the carpet right near the entrance. Didn't want to be blamed, as my dog didn't do it, so I took pictures right away and have them if needed. It looks bad to walk in and see a stain right away, so I would suggest better carpet cleaning, or toss a throw rug over it. Did love the nice secluded, private feeling of the place, and it had all the amenities needed.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
All We Had Hoped For!
Publié le 15 août 2024 sur HomeAwayWhat a cozy and inviting place to be. The kitchen was well stocked, beds were comfortable, home was spotless and nice furniture to relax on. We loved the jacuzzi and used it daily. The heating recliners felt wonderful. Loved the location to Bay St., Hecita Beach and shopping. We have rented a home on the coast for the past three years and this place was perfect!
If I had any improvements to mention it would have to be a later check out. It was hard to get up and out by 10:00. Most other places we have rented are at 11:00. We did have difficulty getting the pellet stove to work, contacted someone who tried to help us, but it never worked for us. I’m sure it was us not knowing what we were doing, but we couldn’t get it to stay on. The weather stayed super nice everyday and so we never got too cold.
I also want to mention how efficient contact sources were. We never felt like we couldn’t get in touch with someone and the reminders on our phone for checking in and checkout was nice.
We had a wonderful vacation and he hope to return again soon!
Jerry, Dianne, Ginny & Tony
Commentaires de Gestion de l’hôtel
31 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review. We're thrilled to hear that you found the home cozy and inviting, and that you enjoyed the well-stocked kitchen, comfortable beds, and spotless environment. It's great to know that the jacuzzi and heating recliners added to your relaxation, and that the location was perfect for your needs. We appreciate your feedback regarding the check-out time and the pellet stove. We'll ensure clearer instructions for the stove. We're glad the weather was nice and that our contact sources were efficient for you. We look forward to welcoming you back for another wonderful vacation soon.
par un voyageur
A great place!
Publié le 11 juill. 2024 sur HomeAwayThe house was clean, comfortable and spacious. We appreciated the fenced in backyard for our dogs. Nice, quiet neighborhood too!
par un voyageur
Sweet sea cottage
Publié le 30 juin 2024 sur HomeAwayWonderful property, great spa and massage chairs! The beaches are beautiful and there’s so much to do in Florence. Definitely recommend
par un voyageur
Classy cabin in the woods
Publié le 17 juin 2024 sur HomeAwayA beautiful setting, and great outdoor hot tub!
