Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2019 sur Hotels
Le seul point positif est son emplacement sinon très sombre. Dommage que le jardin ne soit pas entretenu.
par un voyageur
Publié le 28 mars 2019 sur Expedia
La photo présentée n'est pas celle du bien louée !
Dommage que nous devions partager l'espace extérieur - très agréable au demeurant - avec 1 couple de fumeurs.
Petit problème de serrure de la porte d'entrée principale. Le barillet se bloque parfois !
Sinon appartement très agréable et à proximité des sites touristiques. Très propre. Plafond peint sympa + mezzanine espace "nuit". le potentiel surface a été bien pensé et agréablement exploité: escalier mobile
Commentaires de Gestion de l’hôtel
30 mars 2019 par Sofia, Gestion de l’hôtel
Merci beaucoup pour votre commentaire et pour apprecier la position central et le design de l'appartement. Nous sommes en train de resolver toutes ces petits problems. A bientot :)
par un voyageur
Publié le 7 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2018 par Sofia, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Rita, Gestion de l’hôtel
Thank you for your feed back we hope to host you again
par un voyageur
Publié le 29 avr. 2024 sur Expedia
My son and stayed 4 nights here. It was absolutely wonderful. The location is excellent right in the middle of everything! The Doumo is a quick couple of blocks away. I will definitely stay here again when I come back.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Rita, Gestion de l’hôtel
Thank you Timoty for your feedback, we hope to host you again
par un voyageur
Publié le 26 mars 2024 sur Expedia
A little hard to find at first but once I followed the exact pin on the welcome message I was able to locate the place. Couldn’t figure out the heater, but the team quickly responded and guided me thru all needed steps to start the heater. Everything else was amazing and smooth.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Rita, Gestion de l’hôtel
Thank you Stefania we are happy to have helped you with the heating. See you soon
par un voyageur
Publié le 18 juin 2023 sur Expedia
This apartment is awful and unsafe. The photographs are misleading. It does not have rustic charm, it is just tatty & shabby. Not worth the money paid, regardless of location. Worst and most expensive accommodation in 4 wks of travel in major EU cities.
There are no lights in the living area or bedroom, with the exception of one small LED lamp. There is a metal chequer plate staircase up to the bedroom so this was dangerous with no lighting.
I complained immediately, I was asked to go & check the fuse boxes.
A man then came to check and went to buy 2 standard lamps. One was too tall for the bedroom mezzanine but at least there was light.
The electrics were worrying. So many light switches, few doing anything. Many sockets were loose in the wall, or didn’t work.
Washing machine in the yard, didn’t work.
Unexplained water on the bathroom floor.
Microwave and kettle stacked on a dining chair.
Dirty and damp sofa furnishings.
A large loft opening over the front door with no cover.
Patio doors with poor quality locks.
Walls very thin. Thought someone was downstairs in the kitchen but it was next door moving around.
Booked for 5 nights, stayed 1. Requested a refund for the 4 nights not stayed due the problems. Was ghosted by the contact. Expedia eventually confirmed the refund had been denied by the property. The contact didn’t have the decency to reply themselves.
Don’t book this place, go elsewhere. You will feel cheated.
par un voyageur
Please reconsider
Publié le 4 juin 2023 sur HotelsContact information for check-in was incorrect and I had to contact Hotels.com three weeks and then again, 24 hours before check-in time to get a response. I originally asked for a refund due to nonresponse to several texts, and the fact that Hotels.com could also not successfully connect with the host. Hotels.com would not issue one until they heard back from the host up to 24 hours before my check-in time. Contact was made finally but then on arrival, no keys were in the lockbox. We had specified a late check in with booking and verified with new host contact. Condition of bathroom was poor, shower itself seemed to be a hole in the wall and badly in need of repair. Bed was good, but single pull out was not equal to the bed. At our own cost, we did not stay for our booked duration. Hotels.com would be well-advised to update their vetting process or support their hosts better to deliver service.
par un voyageur
Publié le 27 mai 2023 sur Expedia
Property was in great area close to everything and lovely outside space but very dirty especially kitchen, inside cupboards, dishes etc and lacking some basics like dish soap and a corkscrew
par un voyageur
Publié le 20 mai 2023 sur Hotels
