Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dgrilli, Gestion de l’hôtel
Dear Doris,Thank you for your rating. We hope your stay at Hotel Indigo Florence was to your liking and met all your expectations. We look forward to welcoming you back in the future!The Guest Relations TeamHotel Indigo Florence
par un voyageur
Florence
Publié le 28 août 2024 sur HotelsIt was very nice, clean, and safe.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dgrilli, Gestion de l’hôtel
Thank you for taking the time to share your experience. We're delighted to hear that you found our hotel to be nice, clean, and safe. Your comfort and security are our top priorities, and it's wonderful to know that we met your expectations. We look forward to welcoming you back to Hotel Indigo Florence soon!Best regards, The Guest Relations TeamHotel Indigo Florence
par un voyageur
Publié le 25 août 2024 sur Expedia
Property is close to the train station and close to restaurants and night life. Very safe, room was great but the best part was the guys at the front desk spoke English and were so nice and helpful. All their recommendations were spot on.
Commentaires de Gestion de l’hôtel
26 août 2024 par Dgrilli, Gestion de l’hôtel
Dear Steve,Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed our convenient location near the train station and vibrant nightlife, as well as the safety and comfort of your room. It's especially great to know that our front desk team was accommodating and helpful with their recommendations. We aim to provide a welcoming and supportive environment for all our guests. We look forward to welcoming you back in the future!The Guest Relations TeamHotel Indigo Florence
par un voyageur
Publié le 25 août 2024 sur Expedia
Great location and very clean. Staff was super friendly!
Commentaires de Gestion de l’hôtel
26 août 2024 par Dgrilli, Gestion de l’hôtel
Dear Cesarina,Thank you for your wonderful review! We're delighted to hear that you appreciated our great location and cleanliness. It’s fantastic to know that our staff made a positive impression with their friendliness. We look forward to your next visit!The Guest Relations TeamHotel Indigo Florence
par un voyageur de OSSINING
Publié le 22 août 2024 sur Expedia
The location was very conveniently close to the Duomo, all shooping, restaurants and train station. We felt very aafe at all times.
Commentaires de Gestion de l’hôtel
23 août 2024 par Dgrilli, Gestion de l’hôtel
Dear DORA,Thank you for choosing Hotel Indigo Florence and for taking the time to share your experience. We are thrilled to hear that you enjoyed our convenient location near the Duomo, shopping areas, restaurants, and the train station. Your safety and satisfaction are our top priorities, and we're glad you felt secure throughout your stay. We look forward to welcoming you back on your next visit to Florence. The Guest Relations TeamHotel Indigo Florence
par un voyageur
Publié le 22 août 2024 sur Expedia
Cool hotel close to everything
Commentaires de Gestion de l’hôtel
22 août 2024 par dgrilli, Gestion de l’hôtel
Dear Roxana,Thank you for your positive feedback! We're delighted to hear you enjoyed our convenient location. It's our pleasure to have hosted you and we look forward to welcoming you back soon!The Guest Relations TeamHotel Indigo Florence
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Dgrilli, Gestion de l’hôtel
Dear Janet,Thank you so much for your wonderful score of Hotel Indigo Florence! We are delighted to hear that you had a great experience during your stay with us. It is always heartwarming to receive such positive feedback, as our team strives to create memorable and enjoyable experiences for our guests. We look forward to the pleasure of welcoming you back in the near future. Thank you once again for choosing us for your stay in Florence!The Guest Relations TeamHotel Indigo Florence
par un voyageur de Manaus
Publié le 9 août 2024 sur Expedia
The hotel requires maintanance and renovation. The hotel has a " smell " like sewage . The parking is good but it is not free . The breakfast is good .
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Jonathan,Thank you for your honest feedback. We're truly sorry to hear about the issues you encountered. Please know that we are actively addressing these matters to ensure a more comfortable experience and improve the comfort and quality of our accommodations.We appreciate your positive comments about the parking and breakfast. While the parking does have a fee, we strive to offer quality services to our guests.We value your input and hope to welcome you back in the future for a more pleasant stay.Best regards,Guest Relations Team
par un voyageur
Publié le 2 août 2024 sur Expedia
A wonderful stay. Great staff. Ideally located as a base. Lovely facilities. Would highly recommend.
Commentaires de Gestion de l’hôtel
5 août 2024 par Dgrilli, Gestion de l’hôtel
Dear James Christopher,Thank you for your glowing review and for recommending us so highly! We're thrilled to hear that you had a wonderful stay and that you found our location ideal and our facilities lovely. Our staff will be delighted to know that their efforts to provide great service were appreciated.We look forward to the opportunity to welcome you back to our hotel. Best regards,The Guest Relations TeamHotel Indigo Florence
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Great hotel, amazing breakfast, friendly staff & clean comfy rooms
Commentaires de Gestion de l’hôtel
5 août 2024 par Dgrilli, Gestion de l’hôtel
Dear Monique,Thank you so much for your fantastic review! We are delighted to hear that you enjoyed our hotel, from the amazing breakfast to the cleanliness and comfort of our rooms. It's wonderful to know that our staff made a positive impression with their friendly service.We hope to welcome you back soon for another great experience. Warm regards,The Guest Relations TeamHotel Indigo Florence
