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Leopolda Hotel

3.0 star property
Family-friendly 3-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Leopolda Hotel

Lobby
Bar (on property)
View from property
Down comforters, desk, blackout drapes, soundproofing
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Via Ponte Alle Mosse, 65, Florence, Tuscany, 50140
  • Historic Centre of Florence
    ‪6 min walk‬
  • Piazza di Santa Maria Novella
    ‪18 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min drive‬
  • Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

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  • Air conditioning
  • Breakfast available
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CA $303 total
includes taxes & fees
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About the area

Florence

Santa Maria Novella stay.With a stay at this Santa Maria Novella hotel, you'll be within half a mile (1 km) of Historic Centre of Florence and 2 miles (3 km) of Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and Pitti Palace are also within 2 miles (3 km).

What's nearby

  • Historic Centre of Florence - 6 min walk - 0.5 km
  • Piazza di Santa Maria Novella - 18 min walk - 1.5 km
  • Cathedral of Santa Maria del Fiore - 6 min drive - 3.8 km
  • Piazza del Duomo - 6 min drive - 3.8 km
  • Ponte Vecchio - 8 min drive - 6.0 km

Getting around

  • Porta al Prato Station - 4 min walk
  • Porta al Prato - Leopolda Tram Stop - 6 min walk
  • Florence Airport, Peretola (FLR) - 15 min drive

Restaurants

  • ‪Stazione Leopolda - ‬9 min walk
  • ‪RistoBar Leopolda - ‬5 min walk
  • ‪I Templari - ‬5 min walk
  • ‪Arnold's - ‬6 min walk
  • ‪Zushi - ‬7 min walk

About this property

Leopolda Hotel

Family-friendly 3-star hotel near Basilica of Santa Maria Novella
Leopolda Hotel offers its guests a terrace, multilingual staff, and laundry facilities. The family-friendly Leopolda Hotel also features dry cleaning/laundry services, express check-out, and shopping on site. The front desk is open around the clock.

This 3-star Florence hotel is smoke free.

  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Guest accommodations at Leopolda Hotel offer hair dryers and complimentary toiletries. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 10:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 25 for check-in between 10:00 PM and midnight
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. Onsite parties or group events are strictly prohibited.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Leopolda Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Leopolda
Hotel Leopolda Florence
Leopolda Florence
Leopolda Hotel
Leopolda
Hotel Leopolda
Leopolda Hotel Hotel
Leopolda Hotel Florence
Leopolda Hotel Hotel Florence

Leopolda Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 29 out of 98 reviews
Rating 4 - Poor. 11 out of 98 reviews
Rating 2 - Terrible. 10 out of 98 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the city centre, 10 minutes walk.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness

Good location, clean, paid parking maybe avail

Good location, clean but simple. Not overly friendly at check-in and very strict on policies, but nice enough at check out. Note: there is no on-site parking. On street parking MAY be available, and there are some garages near-by but not very close but all require payment
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jul 2019

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location although street parking

Very good location
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who attended was very kind, the woman not so much. Room very spacious and very nice, the part of the shower maybe something narrow like the elevator. it is very located, very close to the train station, you can walk, it is a very quiet area, you can not find restaurant nearby. They allow you to store your luggage until it is checkin time. Your reservation may include, or not, breakfast, make sure.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Friendly, clean and basic.

The hotel occupies the upper floors of the building so there is a lift and stairs to reception. If you have mobility issues you may want to clarify if this hotel will be suitable. The hotel is on the basic side but everything is clean and the staff are very friendly. Our bed and bedding was comfortable and in good condition. We could hear some road noise but this was very limited and unless you are a very light sleeper I don't think this should be an issue. Our room did not have air conditioning but this wasn't a problem as temperatures were mild, again in the height of summer this may be an issue. There are no in-room tea or coffee making facilities and this could be a great improvement if the management is reading this. The shower generally was excellent, cubicle was very clean, lots of hot water and good flow rate. Did not eat at the hotel during our stay so cannot comment on the breakfast offering, I don't believe that other meals are catered for, so you are on your own in that regard. The Ponte Vecchio and historic quarter is about a 20-minute stroll along the river so not too far in nice weather but in rubbish weather, this may be an issue. Facilities nearby are fairly limited with a couple of nice restaurants and a supermarket. If you are looking for an affordable hotel that is clean, gets the basics right and you don't mind walking. This is a hotel worth considering.
Stayed 4 nights in Oct 2018

2/10 Terrible

ARUNAVA

Disliked: Staff & service, property conditions & facilities

Do not Stay !! no AC !! worst Manager!!

We stayed 3 nights in this hotel last week of June. We realized after entering the room that there is no AC, really !! You call yourself a 3 start hotel !!! Don't even bother to mention in the room details that you don't have AC. It's horrible in the hot summer. Reason for not recommending this hotel - 1. Non AC - absolute no in the summertime. 2. Shower bath area is 1 and half ft by 1 and half ft. You cant take shower with doors closed. 3. We traveled by bus when needed to visit the historical places or to the station - just 5 min ride and 3 stops- but if you plan to return hotel late night or even 10ish in the night - the area is not feeling safe for the family. 4. The manager/business owner - rude, unfriendly. We had to do early check out at 7. The breakfast opens at 7.30 in the morning. When I requested to get a cup of coffee, he said he can't the coffee vending machine won't allow him to make a coffee before 7.30 AM !! like seriously !! Dude, you should get retired from your work and appoint someone professional.
Stayed 3 nights in Jun 2018

8/10 Good

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Centrally located so you can visit almost every known place but a bit pricey. Helpful staff. Can leave luggage at lobby but need to pick them before 10pm - No service after that.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

horrible

never again
Stayed 2 nights in Jul 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Florence

The hotel is actually in a good location. We walked downtown both days we were there and left our car parked next to the hotel. Parking is tricky and the road next to the hotel is busy. Our room did not have air conditioning either (it was 93 both days). However, the hotel owner was outstanding, giving us a map with directions and his take what to see in the amount of time you have. Breakfast was a little bland, but made up for it with good coffee. The room was nice enough and cooled down at night. Overall I would recommend this hotel for a couple days stay in Florence.
Stayed 2 nights in Jun 2017

2/10 Terrible

Fern, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL .. DO NOT STAY THERE...

2/10 Terrible

expert traveler, phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very shady area

this hotel is 45 minutes away from SMN station. The hotel is located at a very shady area so you have to get back home before the sun goes down. The room was smelly, no privacy. The hotel owner woke us up at night because we shouldn’t take a shower past the guests bed time. The view we had was terrible, you could see refugee campers. The hotel owner is also very creepy and kept wanting to interfere and come in our room when we were in it.

6/10 Okay

Verified traveller

Liked: Cleanliness
Room was very noisy..above the street with scooters buses and police sirens... Breakfast was good staff was friendly

4/10 Poor

Michael , Australia

Liked: Staff & service
Disliked: Property conditions & facilities

Noisy, needs some maintenance

Not everything worked properly. Window shutters and some bathroom facilities need attention. Would benefit from double glazing to reduce street noise.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel convenience

Close to the main train station in Florence, and walking distance to car rentals. Host was very accommodating with an extremely late arrival caused by train delays, and storage of luggage after checkout to deal with our car rental.

6/10 Okay

Verified traveller

Liked: Room comfort

Nice stay

The stay was nice but no air-conditioning and florence can get quite hot. Also get yourself mosquito repellant.

2/10 Terrible

Sophia, Cannes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel in a shady area

Where should I start with this terrible place that claims its a hotel, it is more like a home for refugees. This is the worst place I have been to all over Europe! First of all, its far from the train station (approx 15 minutes away) but there is no easy path to get there and it is in a dangerous area where all druggies and homeless people live. Right in front of the hotel there 4 large garbage bins and the stench of the bins will follow you till you get in your room. The first floor has an elevator which then takes you to the reception on the 2nd floor. The hotel manager is the receptionist, chef, and house keeper, and very arrogant. He acts friendly and tries to act like a guide so that he can receive positive reviews. If you go to florence, you do not need anyone to guide you because its a very tiny town and its easy to get find the main attractions. The room he gave us was exactly next to the reception and the breakfast area so his annoying presence was felt even when we were in our room. He would talk and laugh right outside our room door and even heard him comment about us to his other staff (I know italian). From the time we entered the room smelled like a public toilet so we kept the balcony doors open for the two nights we stayed there and had to deal with flies and other insects coming in the room. Also the room he gave was not facing the street, it was facing the other homeless apartments and in between a dumpsite. Overall a horrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Big room, comfortable stay

If you are looking to stay near the heart of Florence, well.. this hotel might not be your best choice. However, the room is really spacious, compared to other boutique sized hotels in Florence, and the owner is super nice. The staffs greet you all the time you see them, and are really helpful giving you directions and making restaurant reservations. We did not have breakfast here, but we saw the owner making cappuccino and latte to the customers. This hotel has elevator, which is VERY helpful especially after a long, hot day. Although the rooms do not have air conditioning, we did not have too much trouble, because we had a gigantic ceiling fan right above our bed. The bathroom was really spacious and clean, too. If you do not mind staying 5-10 mins away (by bus) from the heart of the city, definitely recommend staying here.

4/10 Poor

beatrice, calgary

Liked: Cleanliness, staff & service
Disliked: Room comfort

not close to anything

We could not find the place first of all... not sure that was anyone's fault but our own. But when we got there... it was about 40 degrees outside and we realized our room did not have air conditioning. In Florence in the middle of the summer, a fan is not suffice. It was dangerously hot. And unfortunately the area of town is a little run-down... leaving the window open was not an option due to the location and because you share the balcony with the neighbouring room. It was reasonable and the staff were so nice. We are used to walking, we walked all over Rome and everywhere else we went- with backpacks! but this is so far, and it's not a nice walk... it's similar to walking downtown mexico. it did not seem safe.... but you know what, for the price and if you have a car i'm sure it would be fine. But no air conditioning is so difficult with the current heat wave in italy...

4/10 Poor

Tristan, Nelson

Disliked: Property conditions & facilities, room comfort

don't stay in summer no air con

nice staff and very helpful with what to see/do but there was no air con only a ceiling fan so was very uncomfortable. Also random the wall plugs are not the typical Europe plugs but the manager lent us an adapter, was quite strange that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good budget hotel.

Staff were friendly and helpful and room was quiet and clean. Breakfast was not worth the extra 7euros as it was very basic. The one outstanding aspect of staying in this hotel was that we experienced the best meal in the whole stay of Italy at a restaurant down the road called Rosticceria Giuliano3 Outstanding, especially the ribs!

8/10 Good

margo, chicago, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location to train station

Large room in small hotel on commercial street, very comfortable accommodation Nice breakfast room, helpful staff Street noise quiets down overnight

8/10 Good

Johny, Canada

Liked: Staff & service, property conditions & facilities

Great Budget Hotel

Overall a great hotel if you're on a budget. The staff was very friendly and gave us a map and guide for our stay in Florence. Since we were tight for time this helped us out a lot. Only thing missing for me was air conditioning but with the patio door open it was ok.

10/10 Excellent

Bob, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Comfy bed, very clean room, friendly staff. Very helpful with inside tips on transportation and restaurants.