Ratings based on 145 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 28, 2024 on Expedia
Super clean ... walkable area
by A traveller
Posted Jul. 28, 2024 on Expedia
Super clean ... very friendly staff
by A traveller
Posted Jul. 19, 2024 on Expedia
High celling and clean room.
Excellent hospitality.
by A traveller
Posted Jun. 30, 2024 on Hotels
by A traveller from Miami Beach
Posted Jun. 29, 2024 on Expedia
by A traveller
Posted Jun. 9, 2024 on Expedia
Overall I had a decent stay. The staff was accommodating but I didn’t expect the hotel to be so inconvenient and uncomfortable with super tiny showers and bathrooms. Also I didn’t expect to be staying in an old fashioned Italian home renovated into a hotel. Wish I had known this before.
by A traveller
Will be back
Posted Jun. 8, 2024 on HotelsPerfect!
by A traveller
Good choice
Posted May 31, 2024 on HotelsVery convenient and somewhat charming. Staff extremely helpful.
by A traveller
Posted May 18, 2024 on Expedia
Ladies owning the front desk are incredibly kind and friendly. I only want to stay here when I’m in Florence again.
by A traveller
Posted Mar. 9, 2024 on Expedia
The hotel isn’t difficult to find as long as you have a map, and it’s within a reasonable walking distance from the train station.
There’s a small sign outside indicating the front door. I don’t recall any communication prior about the system for entering, but it seemed that I wasn’t the only one confused. A small group of us arrived around the same time and we were all poking the door and looking around until one person buzzed up. They opened the door remotely—it opens on its own, but very slowly—and then the gate will also unlock at the same time.
Now that you’re inside the gate, there’s an elevator. It can hold two people or one person bags. The hotel is on the third floor (that’s the fourth floor if you’re American) and there might also be another locked door here. Don’t worry—you will receive keys to let you in all of these places.
The reception area has places to sit, and I also saw a lot of baggage sitting around here, waiting for owners who had checked in or out. My room was up another flight of very tiny, narrow, winding stairs. It was clean and tidy, with coffee and tea and water and toiletries. There was a mini fridge, kettle, espresso pod machine and a safe. The shower was narrow, speaking as a fairly small person, and the bed was firm (which I like). The TV remote didn’t respond well, so I gave up on that.
Other than the remote, my only real complaint is that the walls are thin. Your neighbors WILL hear your conversations. Other than that, it was great.
