Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback, though I'm sorry to hear about your disappointing experience during your stay. Your concerns are important to us, and I assure you we will investigate the issues you raised to improve our services. We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur de Palm Harbor
Publié le 20 sept. 2024 sur Expedia
Very good place
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback and for rating us 4 out of 5! We’re pleased to hear you enjoyed your stay and found our place to be very good. We appreciate your support and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 9 avr. 2024 sur Expedia
This is a Motel “2”, not even a Motel 6. Hair on both sides of the three pillows on the bed, hair in the sheets. Roaches in the shower, bathroom and on the vanity around my toiletries when I turned on the light. (Yes, I took photos.)
Cheaper Expedia rate assigned me to the “back side” against the interstate first. That room smelled so bad and was so noisy that I requested again for a room along the front. They obliged. The “clean” room is the one described above.
I selected this location because I actually needed an exterior door to unload cargo for the night. Been traveling for decades and take most things in stride. I kept my expectations low… and they were met. Left early morning.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rod,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 26 nov. 2023 sur Expedia
ROACH IN ROOM. COUPLES FIGHTINGVERY LOUD.ALOT.LATE AT NIGHT AND AT 2 AND 3AM.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Nancy Y., Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
par un voyageur
Publié le 14 oct. 2023 sur Expedia
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Was in there for 5 mins and saw a roach. I left my key on the table and left. I didn’t ask for a refund, just wanted to get out of there.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 8 août 2023 sur Expedia
par un voyageur
Publié le 5 août 2023 sur Expedia
par un voyageur
Publié le 17 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and for rating us 6 out of 10. We appreciate your comments and are glad to know that you had a decent experience during your stay. Your satisfaction is important to us, and we will use your feedback to identify areas for improvement. If there's anything specific you'd like to share or if you have any suggestions for how we can enhance your future experience, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to provide you with a better stay in the future. Thank you for choosing us and for taking the time to share your thoughts. Safe travels!Sincerely,Hotel Manager
