Ratings based on 93 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
85% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Oct. 23, 2024 on Expedia
Great location, walkable neighborhood. Laundry facilities available in building. Front desk responsive to our questions and needs. Nice outdoor space. Good closet space. Kitchen was sparsely furnished.
3 out of 5
by A traveller

Posted Oct. 12, 2024 on Hotels
Great location, good room size. However, no housekeeping, so who replaces the toilet paper when there is no one at reception. No in-room coffee and tea except for a basement vending machine. Some light bulbs not working, again no one at reception to ask about. Booking a taxi in Florence is not easy, if there was a decent reception, this problem could be overcome. Free laundry facilities in the basement were excellent. Heating seems to be an issue until a certain date in October.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 10, 2024 on Hotels
5 out of 5
by A traveller

Excellent choice for Florence stay

Posted Sep. 16, 2024 on Hotels
Very easy check-in with a great document provided before arrival. Reception desk staff were really helpful. The view from the unit & its convenience to everything was superb.
5 out of 5
by A traveller

Posted Sep. 2, 2024 on Hotels
Great hotel we had a rooftop terrace with great views and very walkable to all the major sites.
5 out of 5
by A traveller

Posted Aug. 31, 2024 on Expedia
Super nice for a family stay. No issues at all
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2024 on Expedia
3 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
The only thing wrong was that the AC did not cover the entire property and barely blew any air in the room it was in. I understand that these older properties dont have good AC, but there were no fans or additional resources to cool oneself down.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 13, 2024 on Hotels
4 out of 5
by A traveller

Posted Aug. 8, 2024 on Expedia
We had a nice stay here as a family of 4. The room was pretty small and I did miss having someone at the front desk at times. If it’s called a hotel, it should be staffed like a hotel. The AC didn’t work at first, but it was fixed the next day after we mentioned it. It was very nice to stay on the non-tourist side of the river. Much quieter and a nice break after a day with the crowds.
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