Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We loved our stay at The Treehouses Hotel. It was very comfortable. The staff was so friendly and welcoming. It felt like they were genuinely happy to share their spaces with us and that we were there. The breakfast was delicious. We all loved it and were grateful to watch the birds. The coffee delivered to our room was a wonderful treat and it was extra special to have the staff put fruit up near the treehouse to attract the birds in the morning . We stayed at the Frog treehouse and there is a significant amount of road noise at that one (they mention this in the description so we were prepared for it). We had a sound machine going and earplugs were still useful due to the large trucks passing on the road frequently. The night hike that is included is wonderful!! The resort staff was helpful to us for assisting with activity planning. I wish we had planned some activities like the Tico experience (an activity to make food with a local family) in advance. We waited until we got there and a lot was already booked. The tours with Juan Carlos looked awesome as well. We did end up taking their suggestion and doing the chocolate tour with their recommendation which was awesome! The Tree Houses Hotel is about 35-45 minutes from La Fortuna and about an hour from things like the hanging bridges and the Arenal volcano. The roads to and from it were well maintained.
par un voyageur
Super fun idea
Publié le 30 mai 2024 sur HotelsGreat stay
Commentaires de Gestion de l’hôtel
1 juin 2024 par General Manager, Gestion de l’hôtel
Dear Matthew,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Tree Houses Hotel Costa Rica soon for another memorable experience!Warm Regards,Rae MacInnesOwner
par un voyageur
Publié le 13 mai 2024 sur Expedia
We loved our stay at the Tree House Hotel and would have loved to stay longer. The Tree House is wonderful and has everything you need. The coffee in the morning is such a great treat. The property is beautiful and walkable and you see a lot of wildlife right there. We loved everything about it!! The best stay in all of Costa Rica for us. The night walks were great and educational too and I was so happy to be able to do it multiple nights and see different things each night.
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager, Gestion de l’hôtel
Dear Sabrina,We are thrilled you could experience a small piece of paradise staying with us at Tree Houses Hotel Costa Rica! Thanks for complimenting our well-appointed accommodations and breathtaking surroundings. It was an honor having you as our guest, and we want to welcome you back again anytime!Warm Regards,Rae MacInnesOwner
par un voyageur
Publié le 1 févr. 2024 sur Expedia
One of s kind experience in the rainforest woth excellent friendly staff. The guided night walk was such a fun and educational experience, great for all ages
Commentaires de Gestion de l’hôtel
3 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Rebecca,Thank you for joining us at Tree Houses Hotel Costa Rica! We're just thrilled that you could experience a nightly jaunt through the rainforest, and we'll be sure to let our team know that you enjoyed the guided night tour so thoroughly. It would be our pleasure to welcome you again the next time you're visiting Costa Rica, so don't be a stranger!Warm Regards,Rae MacInnesOwner
par un voyageur
Urlaub abseits vom Trubel in der Natur
Publié le 14 déc. 2023 sur HotelsSchöne Anlage mit verschiedenen Baumhäusern in einem großen, eigenen Areal, in dem man toll spazieren gehen kann und mit Glück auch Tiere (Faultiere, Affen, Frösche, Vögel) sehen kann. Unbedingt die angebotene Nachtwanderung mitmachen.
Das Personal sehr freundlich und hilfsbereit. Frühstück super, täglich wechselnde Varianten, liebevoll zubereitet.
Einziger Minuspunkt: das FROG-Baumhaus kann ich nicht empfehlen. Es liegt zu nahe an einer stark befahrenen Straße, an der LKWs vorbeidonnern und Motorräder vorbeiknattern. Sollte in der Beschreibung als Warnung erwähnt werden. Hätten wir es vorher gewusst, hätten wir es nicht gebucht. Nimmt das Urlaubsfeeling in der Natur.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Bettina,Thank you so much for the high rating, and we're thrilled that our friendly team members impressed you during your visit! We're sorry to hear that you didn't enjoy the Frog Tree House, and we'll keep your feedback in mind for the future. Despite this, we hope you will join us again soon. Warm Regards,Rae MacInnesOwner
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Plane was oversold so they choose to offer nothing but too bad - no credit for a later stay just money grab & stik it. So courteous NOT
We wanted to stay & this is how they treat you
So unfreindly
Commentaires de Gestion de l’hôtel
15 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Christopher,We appreciate you reaching out and allowing us to address your concerns. Please understand that we sincerely apologize that you weren’t able to stay with us on this occasion due to your plane being oversold. However, we must adhere to the cancellation policy you agreed to when booking your reservation. Additionally, we tried connecting through email with a resolution toward a future visit. If you would like to discuss this matter further, we are open to you contacting us via email again. That said, we wish you safe travels and hope you consider returning in the future for the full experience of staying with us. Thank you.Warm Regards,Rae MacInnesOwner
par un voyageur
Publié le 10 oct. 2023 sur Expedia
We had the best experience at the Treehouses Hotel. We stayed in the frog treehouse. It was perfect for our family of 4. The staff was very warm and welcoming. They felt like family ;) The night hike was so much fun, too. Our guide was awesome and made it really informative. It rained on us but the rain actually made it more exciting and adventurous! The breakfast every morning was delicious and the coffee waiting for us outside of our treehouse every morning was such a plus! We loved our stay at the treehouses. Its definitely a must visit while in Costa Rica. Pura Vida!
Commentaires de Gestion de l’hôtel
12 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Tiffanie,Thank you so much for choosing Tree Houses Hotel Costa Rica to host your recent trip. Our goal is to provide every guest with a wonderful experience, and we're thrilled our friendly team and delicious breakfast were some of the highlights of your visit. It's also great to read you were able to take full advantage of our exciting amenities. The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,Rae MacInnesOwner
par un voyageur
Publié le 9 oct. 2023 sur Expedia
This was such a unique experience. We loved the Night Hike in the rain, a must do. And the staff for breakfast is just amazing. One morning my son had a belly ache and the staff really took care of him with a healing massage and tea , he quickly felt better. And the tree houses are just great. Book now.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Erika,We want everyone who stays at Tree Houses Hotel Costa Rica to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our friendly staff helped make your son feel better and that you enjoyed the Night Hike. Thank you for your kind words. Please come see us again soon.Warm Regards,Rae MacInnesOwner
