Note fondée sur 910 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
91 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 11 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Hotel Duty Manager, Gestion de l’hôtel
Dear Madam,May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.As you might imagine, the feedback gained from our guests allows us to endeavour to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for. With this in mind, we truly hope to be afforded the opportunity of welcoming you back at The Phoenicia in the near future. If at such or any given time, I can be of any further assistance in regards to any queries you may have, please do not hesitate to contact me directly.Kind regardsJohn AbelaDuty Manager
5 sur 5
par un voyageur

Le luxe aux portes de la vieille ville

Publié le 26 juin 2023 sur Hotels
Excellent séjour dans ce très bel hôtel qui dispose d'une jolie piscine avec vue sur la vieille ville. La situation de cet hôtel est idéale pour visiter La Valette, les chambres sont très confortables, le personnel adorable et le petit déjeuner à tomber!
Commentaires de Gestion de l’hôtel
26 juin 2023 par Hotel Duty Manager, Gestion de l’hôtel
Thank you so much for taking the time to send your feedback. I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta throughout.Thank you once again for your kind time. I remain at your complete disposal for any further information or assistance. In the meantime, I sincerely look forward to having the pleasure of welcoming you back.Kind regardsJohn AbelaDuty Manager
5 sur 5
par un voyageur

Magnifique

Publié le 2 juin 2023 sur Hotels
Piscine superbe
Commentaires de Gestion de l’hôtel
8 juin 2023 par Hotel Duty Manager, Gestion de l’hôtel
Dear Madam,Thank you so much for taking the time to send your feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta especially our facilities.Thank you once again for your kind time. I remain at your complete disposal for any further information or assistance you may require. In the meantime, I sincerely look forward to having the pleasure of welcoming you back as our esteemed guests at The Phoenicia Malta.Kind regardsJohn AbelaDuty Manager
5 sur 5
par un voyageur

Publié le 27 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2023 par Hotel Duty Manager, Gestion de l’hôtel
Dear Sir,Thank you so much for taking the time to send your feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta.We sincerely look forward to having the pleasure of welcoming you back very soon. In the meantime, I remain at your complete disposal for any further information or assistance you may require.Kind regardsJohn Abela
5 sur 5
par un voyageur

Publié le 30 sept. 2022 sur Expedia
Excellent service et personnels
Commentaires de Gestion de l’hôtel
1 oct. 2022 par Hotel Duty Manager, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to send your feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta. Thank you again for your kind words and we are hoping to welcome you back one day. In the meantime, I remain at your complete disposal for any further information or assistance you may require. Kind regards John Abela Duty Manager
5 sur 5
par un voyageur

Publié le 25 août 2022 sur Expedia
Excellent hôtel, personnel très agréable et piscine extérieur et jardin exceptionnel
Commentaires de Gestion de l’hôtel
25 août 2022 par Hotel Duty Manager, Gestion de l’hôtel
Dear Madam,Thank you so much for taking the time to send such detailed feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta.Feedback such as yours is always encouraging and rewarding and I will certainly pass on your comments to everyone who I am sure will be thrilled to hear such a review.Thank you again for your kind words and we are hoping to welcome you back one day. In the meantime, I remain at your complete disposal for any further information or assistance you may require.Kind regardsJohn AbelaDuty Manager
5 sur 5
par un voyageur

Publié le 8 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2022 par Hotel Duty Manager, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to send your feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia. Feedback such as yours is always encouraging and rewarding and I will certainly pass on your comments to everyone who I am sure will be thrilled to hear such a review. Thank you again for your kind words and we are hoping to welcome you back one day. In the meantime, I remain at your complete disposal for any further information or assistance you may require. Kind regards John Abela Duty Manager
5 sur 5
par un voyageur

Perfect location and outstanding spa

Publié le 23 févr. 2021 sur Hotels
This hotel is wonderful. It is perfectly situated to explore Malta and the spa is world class. The Covid organization allowed us to have the pool and salt room to ourselves both days we wanted to use them. The ladies who work in the spa are friendly, thoughtful and knowledgeable. I had a fabulous massage that was exactly what I needed! Front desk staff were also very friendly and helpful organizing our departure for a very early flight.
Commentaires de Gestion de l’hôtel
5 mars 2021 par Nikola Greifeld, Gestion de l’hôtel
Dear Tamara, Thank you so much for your lovely review and I am delighted to hear that you enjoyed your stay with us. Feedback such as yours is always encouraging and rewarding for our team members and I will certainly pass on your comments. Thank you again for your kind words and we are hoping to welcome you back soon. Kind regards, Nikola Greifeld Reception Manager
5 sur 5
par un voyageur

Publié le 22 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2021 par Nikola Greifeld, Gestion de l’hôtel
Dear Samia, Thank you so much for your positive rating of your recent experience at The Phoenicia, which is much appreciate. Kind regards, Nikola Greifeld Reception Manager
5 sur 5
par un voyageur

Publié le 15 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2020 par Nikola Greifeld, Gestion de l’hôtel
Dear David, Thank you very much for your positive rating of The Phoenicia, which is very much appreciated. Kind regards, Nikola Greifeld Reception Manager
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