Note fondée sur 322 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Wonderful location - quiet and tranquil for a relaxing reset from a busy schedule or romantic getaway with walking trails and great views throughout the property.
Excellent food…dinner was well presented and delicious - We have had dinner in many upscale restaurants and hotels and our meal was equal to that. Compliments to the Chef and kitchen staff. Breakfast was just as delicious with a continental help yourself station and then a-la carte menu selection. Breakfast is Included.
Overall the staff were professional and friendly.
The property was acquired this year by a new owner and is being managed by a hospitality group. They have done great improvements to the overall beautification and it looks fabulous.
I had a chance to view some of the rooms - love the different options and there are many choices depending on your needs - couples or entire families and definitely a place to hold a family reunion - you would feel at home here.
Definitely a beautiful wedding venue.
My last comment is not a criticism as I am sure the interior room renovations are in the process.
They need a little more attention to detail - a few simple interior design details and the accommodations would take them from 3 star to 5 star. ( Having been in the hospitality business for 30 years, the old adage that the devil is in the details is absolutely true!)
Certainly would not deter me from coming to stay again, and I certainly look forward to my next visit. Most certainly a hidden gem.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Louise, we’re delighted you loved your experience at Glasbern. The tranquility and views make it a perfect escape, and it's wonderful to hear you enjoyed the dining experience and found it comparable to top-tier establishments. Our team members appreciate your compliments on their professionalism and friendliness. It's great to know the improvements are being noticed. The variety of room options and the potential for gatherings are indeed appealing. Your insights on the interior design details are valued, and it's clear that improvements are underway. We're pleased this hasn't deterred your future visits and look forward to welcoming you back to our hidden gem.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, John!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Glasbern - A Historic Hotel of America.Have a wonderful day!
par un voyageur
Publié le 31 août 2024 sur Expedia
Excellent room and service.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Service, Gestion de l’hôtel
David, thank you for staying with us at Glasbern - A Historic Hotel of America. We’re delighted you loved your experience. We're looking forward to your next visit!
par un voyageur de Port Matilda
Publié le 29 août 2024 sur Expedia
Absolutely beautiful. The most comfortable bed. Staff were very helpful. Breakfast delicious!
Commentaires de Gestion de l’hôtel
30 août 2024 par Customer Service, Gestion de l’hôtel
Crista, thank you for staying with us at Glasbern - A Historic Hotel of America. We’re delighted you loved your experience, from the beautiful surroundings to the comfortable beds and delicious breakfast. It's wonderful to hear that our team members were helpful during your stay. We're looking forward to welcoming you back.
par un voyageur
Publié le 27 août 2024 sur Hotels
Beautiful location and facilities. The staff was fantastic
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
We’re delighted you loved your experience at Glasbern - A Historic Hotel of America. It's wonderful to hear our team members contributed to your fantastic stay and that you enjoyed the beautiful surroundings.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
We’re thrilled you enjoyed your stay at Glasbern - A Historic Hotel of America. We hope to welcome you back soon for another memorable experience.
par un voyageur
Publié le 25 août 2024 sur Expedia
We love this place. It was a nice getaway for our 10th year anniversary.
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Yinelka, thank you for choosing to celebrate your 10th anniversary at Glasbern - A Historic Hotel of America. We're delighted you enjoyed your getaway with us. We look forward to welcoming you back for more special occasions in the future!
par un voyageur
Publié le 23 août 2024 sur Hotels
staff was very pleasant! the room really clean! the whirlpool amazing! just wish there was a tv in the room with the whirlpool. The AC did not work in the room with the whirlpool but there was a window we could open to help circulate the air from the other room. Just the only thing was a little confusing on where the actual office was. Will definitely be back!
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Ciara, we’re delighted you loved your experience at Glasbern. It's wonderful to hear you found our team members pleasant and the room to be clean. We're also glad you enjoyed the whirlpool. Your feedback regarding the TV and the air conditioning is also appreciated and will be looked into further. We're certainly looking forward to welcoming you back!
par un voyageur
Publié le 21 août 2024 sur Expedia
Very nice romantic get away for our anniversary! Friendly staff. Our first room was in the main barn and the AC unit was dripping water so they moved us and gave us an upgrade. We liked the upgraded room so much better in the Carriage House. Both rooms had a spa tub which was relaxing and we also booked a couples massage that was wonderful! Dinner was high end for special occasions and delicious! Pool area, landscaping and trails were very well kept. We would definitely stay again!
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Rebecca, we’re delighted you loved your experience at Glasbern. It sounds like the Carriage House and spa tubs made for a relaxing anniversary getaway. Our team is thrilled to hear you enjoyed the couples massage, delicious dinner, and beautiful surroundings. We look forward to welcoming you back for another romantic escape!
