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Grand Burstin Hotel Folkestone

3.0 star property
Enjoy 2 restaurants at this 3-star Folkestone hotel

Choose dates to view prices

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Theatre show
Coffee shop
Indoor pool
Standard Double Room

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪1 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪12 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Folkestone

Close to the beach.Your stay at this hotel will put you steps from Folkestone Harbour and a 5-minute walk from Quarterhouse. Church of St Mary and St Eanswythe and Folkestone Beach are also within half a mile (1 km).

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Leas Lift - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Enjoy 2 restaurants at this 3-star Folkestone hotel
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

  • 550 guestrooms or units
  • 2 dining venues
  • Nightclub
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 326 out of 1195 reviews
Rating 8 - Good. 306 out of 1195 reviews
Rating 6 - Okay. 225 out of 1195 reviews
Rating 4 - Poor. 143 out of 1195 reviews
Rating 2 - Terrible. 195 out of 1195 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome during check in. 😃

I would happily recommend this accommodation. It is based at (and overlooks) Folkestone harbour which is ideal plus the shopping area is spread around very closely with plenty of places to eat and drink. This is the second time at the hotel and staff go above and beyond to make the stay as comfortable and pleasant as possible.
Stayed 1 night in Feb 2025

8/10 Good

Isabelle

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Fine but would not return

Staff were nice, great location. Hotel itself was cheap but reflective of that it was very shabby and run down. There was no breakfast available as deliveries hadn’t come. There was a shoeless man passed out on the floor in the lobby at 10am, police there multiple times during our two day visit, felt pretty dodgy. Shower gel/shampoo dispenser empty, only one towel for two guests for two nights and no hot water in the shower in the evening. The bedroom had no lamps just harsh overhead lights, and we could hear every word the neighbours in the next rooms were saying. Would not stay again but it was fine for the price, the location is really great and the staff very nice and friendly, especially the man who had the unpleasant job of turning people away from breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Bargain Hotel for the Price.

It's a large hotel, totally cashless from check-in to the bar, no cash accepted anywhere. Made a mistake with my room allocation but quickly resolved by Dave on reception who was doing the job of two people. Decor could be better and the rooms but for what I paid it was outstanding. £5 to park your vehicle overnight but overall very good. The view over the sea in the morning was very welcome.
Stayed 1 night in Jan 2025

8/10 Good

Aileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent. Have rebooked already
Stayed 2 nights in Jan 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

John

Travelled with family
It was a nice room although abit dated. Comfortable clean bed.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice, relaxing stay.

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Liam

Business traveller
Liked: Cleanliness, staff & service
£6.90 a pint is crazy
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Maher

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Stayed before in superior room much better than standard stayed three nights and didn't restock coffee etc
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Won't book here again. No parking, didn't feel safe, not able to contact front desk via phone when arrived, 13p per min to call and speak to front desk who don't answer.
Stayed 1 night in Dec 2024

8/10 Good

Gerard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brilliant apart from the sink plug braking and the door handle almost comming off.
Stayed 1 night in Dec 2024