Avis Domus Socolatae Residenza d'Epoca e Apartments

Nous avons été très heureux que vous ayez apprécié votre séjour au Domus socolatae Residenza d'Epoca Charming B&B.Nous espérons vous voir bientôt.Salutations cordialesMaximiliano & Rita

Guten Tag. Wir wissen nicht wirklich, was der Begriff Brockenstube bedeutet, wir gehen davon aus, dass es sich auf Deutsch um einen Laden handelt, in dem man von allem etwas findet, ähnlich einem Markt. Wir weisen darauf hin, dass unsere Struktur zwar die Familientradition widerspiegelt, aber alles sorgfältig in die Räume eingefügt wurde, mit der genauen Absicht, die für die Stadt Follonica typische Atmosphäre eines historischen Hauses wiederzubeleben, kombiniert mit modernen Elementen etablieren Sie den Unterschied, die Modernität und den Komfort. Alles durch das olfaktorische Erlebnis der Produkte – sowohl im Raum als auch in den verschiedenen Bereichen des Hauses – für den Menschen und für die Umwelt mit Kakaoessenz der Marke Domus Socolatae. Was den Kaffee betrifft, servieren wir sowohl den typisch italienischen Mokka-Kaffee (vielleicht zu stark für Sie, aber es reichte, ihn mit heißem Wasser zu verdünnen...) als auch auf Wunsch Espresso und/oder Cappuccino der Marke Nespresso, einer der besten, wenn nicht sogar die beste Kaffeemaschine der Welt. Wir danken Ihnen jedoch dafür, dass Sie uns durch Ihre Worte ermöglicht haben, besser zu präzisieren, welche Art von Aufenthalt wir anbieten und wie wir ihn anbieten. Beste grüßeMassimiliano & Rita

Grazie! Siamo davvero felici che abbiate apprezzato la nostra struttura ed i nostri servizi! Speriamo di rivedervi presto! Un saluto cordiale Massimiliano & Rita

We are amazed! In the years that we have been doing this profession, it is the first time that guests find us unprofessional.Furthermore, the review is anonymous, therefore we can't understand the writer and it and it is difficult to us to identify the guest and try to understand what might have happened to make a stay at Domus Socolatae Residenza d'Epoca Charming B&B so terrible.....However, right now we take the opportunity to explain better to the reader who we are:- the air conditioning is fully functional but it stops if guests open the windows because we have adopted a system to counter waste of energy. Massimiliano explains thas to the guests upon check-in, however if they had asked us, we right away would solvethe problem - since our municipality has inserted the optical fiber in the City, we immediately adapted our wifi system, high speed and in any case free in the whole structure and in the rooms- as for the jacuzzi in the garden, we clean it several times during the day. For this reason we ask guests to advise us and book their bathroom, in order to be able to check the clarity and cleanliness of the water. After all, it is located in open air, under the trees, and we take care to cover it in the evening for the night, if there are no requests. We also always check that the bath precedes a shower. located in the garden next to the pool itself. This is clearly written in our welcome email. However, an unfortunate fact has happened to us lately: some guests, in the evening and when we weren't present, without warning, removed the cover and took a bath. We realized this because the next morning we found the roof in bad shape and the water was very very dirty. Naturally we carried out a very thorough cleaning operation.What else to say? However, we are sorry if the guests' stay was not to their liking, we certainly were not made aware of the facts at the time of their stay, generally many things are clarified with dialogue.FriendlinessMassimiliano & Rita

We thank you a lot for your stay and your review. We hope to see you again, kind regardsMassimiliano & Rita

Grazie per essere stata nostra ospite e per la recensione! Nella speranza di porterLa rivedere presto, porgiamo i più cordiali saluti Max & Rita