Note fondée sur 54 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Stay
Publié le 11 nov. 2024 sur HomeAwayThe location was perfect for us. Short drive from restaurants, but right on the beach. Can’t beat the price. Very quiet part of Folly during the offseason. Fantastic!
par un voyageur
Broken Oven
Publié le 3 nov. 2024 sur HomeAwayHe we recently stayed at this location, which is nice being on the beach but it’s maybe a 3 star hotel level. Needs tons of love and updating. Our big issue was that the oven didn’t work. there had already been a review that it didn’t work but assumed it would have been fixed. they said they would come the next day to fix and never did. They have ants as well.
Commentaires de Gestion de l’hôtel
16 déc. 2024 par VrboOwner, Gestion de l’hôtel
Carolyn, thank you for sharing your experience, we're pleased our home's location served you well! That said, we apologize for the oven not working and we hope the compensation you received helped alleviate some of your frustration. Our local team contacted our appliance vendor to make any needed repairs and we are sorry for the inconvenience this caused. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Great eacape destination
Publié le 19 oct. 2024 sur HomeAwayWe visited Charleston in Oct to view the super moon rise over the ocean. The close proximity to the water afforded us splended unobstructed views of not only the moon rise, but also the sun rise
par un voyageur
Irish get together
Publié le 9 oct. 2024 sur HomeAwayThe house was clean and so close to the ocean. Easy to get to Charleston and had everything we needed.
par un voyageur
Nightmare stay when the ceiling collapsed
Publié le 16 mai 2024 sur HomeAwayAbout a month prior to the trip we looked at the house and noticed in the reviews people were mentioning the stairs to the beach were destroyed in a storm. We had to reach out to them about the stairs and it took 2 weeks to get a response confirming we did not have beach access. We looked at renting a different house, but there was nothing available.
The house was generally clean, but it had ants everywhere in the kitchen. We put all of our food in the cupboards to avoid the ants, but on day 2 of our stay, when I went to put sugar in my coffee, ants also came pouring out of the sugar container (that had been in the cupboard) into my coffee (yuck!). We had also noticed a crack on the ceiling above the kitchen counter. On Tuesday, this crack was much bigger so I reached out to the Vacasa (property management company) as outlined on the refrigerator. In the one hour it took to contact someone (corporate) and waiting for a reply which Vacasa will only do through text, a large portion of the ceiling came crashing down in the kitchen. It took 4 hours to get a hold of someone. They only communicate via text and I had to complain to get someone to come to the house to address it. They left the hole in the ceiling open overnight with soaking wet insulation. It reeked of mold, but Vacasa told me "mold doesn't grow in South Carolina." They knew there was a problem the week prior and they had still rented it to us. Communication was horrible. We won't stay there again.
Commentaires de Gestion de l’hôtel
31 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
April 2024 with a family of 4
Publié le 25 avr. 2024 sur HomeAwayHouse is as advertised. Small refund for lack of direct beach access which was an inconvenience but it is a short walk down the street to a public entrance to the beach. The beach behind the house was not often crowded but note that high tide comes right up to the rocks by where the stairs are currently blocked off.
par un voyageur
Last minute get away
Publié le 2 avr. 2024 sur HomeAwayTidy, great view, enjoyed ourselves
par un voyageur
Clean but could use updating.
Publié le 18 mars 2024 sur HomeAwayThe unit was clean for the most part. Could use some updating. Closets had stuff in them that should not have been there (ie. master closet had an old set of closet doors and an old rusty box fan in it). The steps to the beach were not there as they had been washed away but no one mentioned it to us before the stay. Plus, the construction guys working on the steps left their truck in the middle of the driveway most of the time we were there, and they were not around, so we were unable to pull all the way up to the home.
par un voyageur
Ocean Front House
Publié le 4 févr. 2024 sur HomeAwayGreat ocean front house! Location and quality of property was great.
There was no beach access while we were there and this was very disappointing as I had specifically inquired about the condition of beach access before arriving and I was assured that we would be able to get to the beach from the house. This was not the case however, the stairs going down to the beach had been destroyed at some point and were boarded up. This was disappointing, but the house was great otherwise.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, we’re pleased that you enjoyed our home and that its location served you well! A recent storm ripped away the beach access stairs for multiple homes and we truly apologize for your disappointment. Our local manager assured us that contractors are currently rebuilding them and future guests are being notified that the stairs are under construction. We enjoyed having you as our guest and we hope to host you again soon.
par un voyageur de Summerville, SC
Property Description NOT accurate
Publié le 19 janv. 2024 sur HomeAwayI only rented this property for the access to the beach. It states in the property description that the stairs lead directly to the sand. The day before my arrival I received a text message letting me know the stairs were destroyed in a recent storm (weeks before my reservation was made) and that there was no access to the beach. You had to walk a very long distance down the street to access the beach.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you
