Note fondée sur 207 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par vicki, Gestion de l’hôtel
Hello and thank you for your review, we look forward to having you stay with us again.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par vicki, Gestion de l’hôtel
Thank you so much for your review we look forward to seeing you again soon.
par un voyageur
Please do better for you clients.
Publié le 9 juill. 2024 sur HotelsRoom was dirty and had alot of flies in it. The shower was broken and the wall mounted shower bar was hanging from the wall. Bed was very stiff.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Travis,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit, as both of these matters are incredibly important to us. We'll be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
I have stayed here many times and found it satisfactory and reasonable. This time my room was not clean. Bugs in the bathroom. Dirty washcloth on the floor behind bathroom door. Hair stuck to back of bathroom door and in corner of floor. I was disappointed in the condition of the room.
Checkin smooth. Quiet room.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par vicki, Gestion de l’hôtel
Hello and thank you for your review, we are sorry that you had problems with your room. If you ever have these problems or any other all you have to do is let the front desk know and they will be happy to change you to another room. Again thank you for your review.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
I didn't like the fact the owner harassed customers by entering your room without knocking and the rooms really not clean i had to clean my own room and not cleaning the pool and you employees bring in they're hold family to eat breakfast and when time for the customer to eat it's nothing for them and telling customer's they take out foods to they rooms when the woman works the dinner area brings her hold family to come and takes foods out every single day since I been here and too much miss communication in this place
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Linda,We're sorry to hear that you didn't have a good time with us overall. Providing our guests with incredible service is always our goal, so we're sorry to hear about any disappointment regarding this matter during your stay. In addition, please know that the privacy of our guests is incredibly important to us. All of your feedback will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par MIKE, Gestion de l’hôtel
Dear tynikaThank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par vicki, Gestion de l’hôtel
We are sorry that you were unhappy with your room, but as I recall you never gave us a chance you walked in with a attitude and started about our hotel. We all know that we can't please everyone and that's a part of life, but our hotel is clean and we respect our guest. I hate you never gave us a chance but we all know you cant get a steak with a pizza budget. Thank you for your review and have a great day
par un voyageur
Dirty room!!
Publié le 30 juin 2024 sur HotelsRoom was dirty, sheets had not been changed, tub was dirty with hair every where
Commentaires de Gestion de l’hôtel
2 juill. 2024 par vicki, Gestion de l’hôtel
Hello and thank you for your review, if you had all these problems why did you not come and ask for another room? We are sorry that you had these problems and would have fixed them for you all you had to do was speak up. Thank you for your review and we hope to see you again soon.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Our door did not lock. We had a non-smoking room but there was a very definite smell of smoke. Outside three gentlemen smoking pot. There were two of us but there was only one bath towel, two hand towels but no washcloth. And we also only had one coffee pod and creamer set up
Commentaires de Gestion de l’hôtel
2 juill. 2024 par vicki, Gestion de l’hôtel
Hello and thank you for your review. We are sorry that you had these problems, however we can not help what people do outside. We have police that comes thru here at all hours of the day and night to help keep problems down at our hotel. The smoke in the room we ask people do they want smoking or non smoking when they check in to try to keep smokers and non smokers separate but sometimes people lie just to get the room they want. As for as towels, coffee and other things you mentioned all you had to do was call or come by the office and we would have happily gave you more. We thank you for your review.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par vicki, Gestion de l’hôtel
Thank you for your review we hope to see you again soon.
