Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Spring Branch
Publié le 27 nov. 2024
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Martha,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The property was in poor condition.
Mostly the bathroom was realy bad.
Even had 4 different bugs in the bathroom
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Timothy,Thank you for your feedback. We're glad you shared your experience, though we're sorry to hear about the issues with the bathroom and the property condition. Your feedback is important, and we will work with our maintenance and housekeeping teams to address the concerns immediately. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
They will work with u a. Not rude like others is there very sweet an kind ppl
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for your kind words about our staff. We’re pleased to hear that you found them sweet and kind and that they made a positive impression. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeanne,Thank you for your positive rating! We're delighted to hear that your overall experience met your expectations. Providing our guests with the best possible hospitality and experience has always been our mission. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the fantastic review! We're thrilled to hear you had a great experience and appreciate your perfect rating. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Juan,Thank you for your perfect rating! We're thrilled to know you had a great stay. If there's anything specific you enjoyed or anything we could improve, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jonathan,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re sorry to hear that your stay didn’t fully meet your expectations. We’ll review your comments to make improvements and hope to have the opportunity to offer you a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
They friendly and helpful staff
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Samuel,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
The television wouldn’t work. Some Roku crap that just wouldn’t show any shows. Terrible. The breakfast had all the eggs and sausage gone by 8 am or before. And no staff around to even ask any questions
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback. We apologize for the issues with the television and the breakfast service. We're addressing these concerns to ensure a better experience for future guests. Your comments are valuable in helping us improve. We hope to welcome you back soon.Sincerely, Hotel Manager
