Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
My room was so nice and had a huge patio
Commentaires de Gestion de l’hôtel
8 août 2024 par Resident Manager, Gestion de l’hôtel
Dear Harris, Thank you very much for your great review! We are very pleased that you enjoyed our Relais. We hope to welcome you back soon! Best regards
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Resident Manager, Gestion de l’hôtel
Dear George,Thank you very much for your great review! We are very pleased that you enjoyed our Relais!We hope to welcome you back soon! Best regards,
par un voyageur
Publié le 4 juill. 2024 sur Expedia
We had already been travelling for 4 weeks when we spent our final 4 days at Botania Relais & Spa.
It was a perfect way to end a very busy holiday. The whole atmosphere was relaxed and the staff were completely committed to providing excellent service for the guests.
Our room was very spacious and serene.
Food and service was great all round - from poolside to the cocktail bar and the restaurants - everything was as promised and exceeded expectations.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Resident Manager, Gestion de l’hôtel
Dear Brian,Thank you for your wonderful review! We're delighted to hear you enjoyed the garden theme and peaceful green spaces at the Botania.We appreciate your feedback and your kind words about our service, our bar, restaurants and that you enjoyed your spacious room. We look forward to welcoming you back for another relaxing stay.Best regards from sunny Ischia
par un voyageur
Publié le 13 juin 2024 sur Expedia
Besonders gelungen angelegte Gartenanlage, die beruhigend wirkt und verzaubert. Sehr nettes Personal. Alle Annehmlichkeiten, alles, was das Herz begehrt. Einfach nur toll und absolut zum Weiterempfehlen!
Commentaires de Gestion de l’hôtel
17 juin 2024 par ResidentMng, Gestion de l’hôtel
Liebe Johann,Vielen Dank für Ihre wundervolle Bewertung! Wir freuen uns sehr, dass Ihnen unsere schön angelegte Gartenanlage gefallen hat und Sie sich von ihr verzaubert gefühlt haben. Auch das Lob für unser nettes Personal und die Annehmlichkeiten bedeutet uns viel. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,
par un voyageur
Botania Relais and Spa is Outstanding!!!
Publié le 6 juin 2024 sur HotelsFrom the moment we arrived, the hotel and staff were amazing. We arrived many hours before check in after 22hours of travel and had, first, a bite to eat. Our room was ready right after. The room was darling, clean, and comfortable. The hotel was amazing and staff was incredible. We highly recommend Botania and will likely return to bring the rest of my family.
Commentaires de Gestion de l’hôtel
17 juin 2024 par ResidentMng, Gestion de l’hôtel
Dear Kelly,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience from the moment you arrived. We're delighted that you found our hotel amazing and our staff incredible. Your recommendation means a lot to us, and we can't wait to welcome you back, hopefully with your family next time!Warm regards,
par un voyageur
Stunning stay
Publié le 25 mai 2024 sur HotelsAmazing stay at the hotel. Attentive staff who made us feel so looked after. The hotel is even more beautiful than the photos with truly stunning surroundings and gardens.
Commentaires de Gestion de l’hôtel
17 juin 2024 par ResidentMng, Gestion de l’hôtel
Dear Alice,Thank you so much for your lovely review! We're thrilled to read that you're enjoyed your stay with us. Our team is dedicated to making your experience unforgettable, and we're glad you enjoyed the service from our staff.We can't wait to welcome you back soon for another wonderful stay!Warm regards,
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Terrific place. Staff is very customer centric.
Commentaires de Gestion de l’hôtel
17 juin 2024 par ResidentMng, Gestion de l’hôtel
Dear Richard,Thank you for your positive feedback.Warm regards
par un voyageur
Publié le 6 oct. 2023 sur Hotels
par un voyageur
Publié le 6 sept. 2023 sur Expedia
Very beautiful property and very nice staff. Food was amazing. Spa was excellent. Gym was very small and air conditioning was set at a fixed temperature, according to the hotel this was due to regulations in Italy however this was the only hotel where we experienced this in all of Italy. Bedding was not change despite multiple requests to have this done, but overall it was a very nice, pleasant and relaxing stay.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Resident Manager, Gestion de l’hôtel
Thank you for your positive review. We apologize for the inconvenience regarding the room temperature and the issue with the bedding. We had address these issues to improve our service. However, we are glad that you enjoyed the property, the food, and the spa facility.Hope to welcome you in the future.
par un voyageur
Publié le 3 sept. 2023 sur Expedia
Property was lovely. Staff was so kind and welcoming and the food was delicious. The only issue was that the a/c was set at 23 degrees and it was not possible to set it any lower due to “Italian government regulations” however we did not encounter these “regulations” at any other hotel in all of Italy. Also the bedding was not changed at all during our stay despite us requesting it. The same coffee stay was on the sheets the entire time. Aside from these issues it was all around a very nice stay and it was an extremely relaxing atmosphere and a terrific spa facility although the gym was very small.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Resident Manager, Gestion de l’hôtel
Thank you for your positive review. We apologize for the inconvenience caused by the room temperature and the issue with the bedding. We have taken the necessary steps to improve our services in the room. However, we are glad that you enjoyed the relais. We hope to have the opportunity to welcome you again in the future.
