Note fondée sur 656 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 déc. 2024
Commentaires de Gestion de l’hôtel
8 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your input and would appreciate any specific details to help us improve.Sincerely, Hotel Manager
par un voyageur
Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating and feedback! We're thrilled to hear you had a positive experience during your stay. Your satisfaction is our top priority, and we appreciate your support.If there are any specific areas where you think we could improve or anything you particularly enjoyed, we would love to hear more about it. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Nice hotel
Publié le 13 oct. 2024 sur HotelsThe hotel has been recently redone with careful detail. The small bathrooms with a grab bar were helpful for my family when an accessible room was unavailable.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you appreciated the recent renovations and found the bathrooms accommodating for your family's needs. Our team strives to create a comfortable environment for all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Newly remodeled. Very clean. Comfortable bed. Unfortunately we had problems with door locks. One person in my party had
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to hear you enjoyed the newly remodeled space, cleanliness, and comfortable bed. However, I apologize for the issues you encountered with the door locks. Your feedback is valuable, and we will address this with our maintenance team to ensure improvements are made. We hope to welcome you back for a smoother experience!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Everything went well.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback, Lynne! We’re delighted to hear that everything went well during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Budget priced hotel doing some renovations with an extremely friendly staff. Beds were comfy and rooms were clean. Proximity to highway and truck stop make it quite noisey.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We’re glad to hear that you found our staff friendly and enjoyed the comfort and cleanliness of our rooms. We appreciate your understanding as we continue with renovations to enhance our facilities. We recognize that the proximity to the highway can lead to some noise, and we’re working on solutions to minimize this for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager
