Note fondée sur 488 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Goose Creeks
Publié le 7 août 2024 sur Expedia
At first seems like a questionable area, but the local police actually base their night patrols out of the gas station across the parking lot. So super safe. Also very friendly staff and clean rooms.
Commentaires de Gestion de l’hôtel
8 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Alexander,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORREST CITY. I was glad you felt super safe and you were pleased with our friendly staff and clean rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur de Rosedale
Publié le 4 août 2024 sur Expedia
There was a park directly across from our room which made walking our dog very easy.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Mark,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORREST CITY.It was good to hear we were conveniently located near the park which made walking your dog easy. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, Schad. Our team at the Red Roof Inn Forrest City appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Enjoyed our stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
The team at our Red Roof Inn Forrest City would like to thank you for sharing your feedback with us, Linda. We were elated to read that we accomplished our goal to provide you with a great stay. You noted that you enjoyed your stay, which delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Only concern was mold on the ceiling panel in the bathroom. Otherwise our stay was adequate.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Linda. The team at the Red Roof Inn Forrest City was pleased to know that you had a satisfactory stay. However, you made mention of the discolored ceiling panel. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. We look forward to hosting you again in the future.Regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I will not stay in this facility again.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Edmond,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORREST CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any encounter you had lead to your decision of not wanting to lodge with us again. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Have a great day.Very truly yours,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Actually was told we could leave when ask about needing the internet
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORREST CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any encounter you had the staff. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 26 juill. 2024 sur Expedia
$50 charge for incidentals has not been refunded after 6 calendar days.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Mary,Thank you for sharing your feedback following your stay at the RED ROOF INN FORREST CITY. It is disheartening to see the issue you described regarding not receiving your deposit. It's important to note that it can take up to 10 business days for the funds to appear on your statement. Please check back after the appropriate amount of time and let Red Roof know if you have any concerns what-so-ever.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 26 juill. 2024
It was pretty old and run down. The bed seemed to be clean, so we were willing to stay.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Max Patel, Gestion de l’hôtel
Dear Paul,Thank you for sharing your feedback. We're glad to hear that the bed was clean and that you chose to stay with us. We understand that some aspects of our property might feel dated, and we’re currently working on updates to improve our facilities. Your input is valuable as we strive to enhance our guests' experiences.If you have any additional comments or suggestions, please feel free to let us know.Best regards,
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Waylon, We at the RED ROOF INN FORREST CITY are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
