Note fondée sur 626 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par MGR, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 30 août 2024 sur Expedia
This was the worst hotel that I've ever stayed in. The pictures on Expedia are so photoshopped. I will never use Expedia to book anything ever again. My room was filthy and the front desk staff was rude and ignored you. Men drank outside all night long and I didn't feel safe.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are sorry to hear about your disappointing experience at our hotel. We take guest reviews seriously and will address these concerns with our team to ensure a better stay for all future guests. We apologize for falling short of your expectations and appreciate your input. AI OK
par un voyageur
Publié le 23 août 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback on your recent stay with us at Clarion Pointe Forsyth I-75. We are thrilled to hear that you had a great experience with us and appreciate your positive rating. We hope to welcome you back again in the future for another wonderful stay. Thank you for choosing our hotel for your accommodations.
par un voyageur
Publié le 8 août 2024 sur Expedia
Our unit was cool. However the shower had a round brown thing over the drain. I gagged and didn't shower. Mirror had water spots. Tv didn't work. (They did change out the tv). This morning at 6am we were awakened with multiple people filling up from ice machine. We will not be back. I did report to manager and they apologized.
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay at our hotel. Your comments have been passed along to our team for review and improvement. We appreciate your understanding and hope you will consider staying with us again in the future.
par un voyageur
Absolute nightmare
Publié le 26 juill. 2024 sur HotelsThe bed sheets were dirty. The floor where the sink is had dead flies on the ground. Specifically reserved a ground floor room due to injured foot and was still placed on 2nd floor. The toilet would not stop run ONG and making noise the emitiré time. The tub was not even and felt like you could not stand properly in the tub. I specifically requested a king bed and received a room with 2 queen beds.The curtains left a weird film sensation on my hand when I pulled them closed. The swimming pool that was displayed on the website was closed and dirty. The paperwork in the room says breathe easy it’s a no smoking area. Other guests were smoking up and down walkways. Absolutely horrible experience and will not ever return. The
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
We are sorry to hear about your recent experience at our hotel. We strive to provide our guests with a comfortable and enjoyable stay, and we apologize for falling short of your expectations. Your feedback is essential to us, and we will address these concerns with our team to ensure improvements are made. We appreciate you bringing these issues to our attention and hope you will consider giving us another chance in the future. Thank you for your feedback.
par un voyageur
Health & Safety Hazard
Publié le 25 juill. 2024 sur HotelsDisgusting! Do not stay here because it is a health and safety issue. It was abundantly clear our room had not been cleaned prior to our arrival (except perhaps and hopefully the sheets had been changed). There were dirty and concerning items under each bed. It appeared to be a dirty washcloth and someone’s underwear. The most disturbing and concerning part was what appeared to be blood on the outside the bathtub. The inside shower walls were covered with dirty that I could wipe off with just my finger so clearly no one had cleaned the shower before our arrival. I had already lowered my expectations because of staying in a motel but this wasn’t acceptable under any circumstances or for anyone. Completely unacceptable.
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
We apologize for falling short of your expectations during your recent stay at our hotel. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet this standard during your time with us. Your feedback is valuable to us as we strive to improve our services and ensure a positive experience for all guests. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay at Clarion Pointe Forsyth I-75. We appreciate your feedback and are always looking for ways to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay at Clarion Pointe Forsyth I-75. We are delighted to hear that you had a wonderful experience and appreciate your perfect rating. We hope to welcome you back soon for another great stay. Thank you for choosing Clarion Pointe Forsyth I-75.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide your feedback on your recent stay at Clarion Pointe Forsyth I-75. We are glad to hear that you enjoyed your time with us and appreciate your rating. Our team works hard to ensure all guests have a comfortable stay, and we hope to welcome you back in the future for another pleasant experience.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a perfect rating for your recent stay at Clarion Pointe Forsyth I-75. We are glad to hear that you had a great experience with us. Our team strives to provide excellent service and comfortable accommodations for all of our guests. We appreciate your feedback and look forward to welcoming you back in the future.
