Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel de passage
Publié le 14 sept. 2019 sur HotelsHôtel vieillissant
Chambre pas très propre
Idéal pour 1nuit
par un voyageur
Conseiller au famille.
Publié le 20 août 2019 sur HotelsChambre spacieuse, piscine assez grande, calme, accessible, petit déjeuner gratuit. Propre,
par un voyageur
Publié le 2 janv. 2025
par un voyageur de Columbia
Publié le 14 oct. 2024
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Clean and renovated
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Regina, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FORSYTH. We appreciate your kind remark highlighting our clean and renovated hotel. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Arielle, Thank you for your review and your scoring of 10/10. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN FORSYTH thanks you for your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another good stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Room smelled like a pet used the bathroom and it wasn’t cleaned well
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. You indicated that you were unsatisfied with the odor of the and the cleanliness of the bathroom did not meet your expectations. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Roach behind door.
Publié le 1 oct. 2024 sur HotelsRoach behind bathroom door. Asked for ottoman for chair and additional blanket. Not provided.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Lee Ann. The staff and I at the Red Roof Inn Forsyth were disappointed to see your 6/10 score following your stay. You indicated that the pest you reported and you not receiving the items you request hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Overall good experience, better than what we expected
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Glenn,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 5/5 score and comments regarding your recent stay at the Red Roof Inn Forsyth. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have exceed your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 29 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forsyth and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
