Note fondée sur 306 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
Bad attitude
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keith,Thank you for your feedback and for rating us 4 out of 5. We're pleased to hear you had a generally positive experience, but we sincerely apologize for the bad attitude you encountered. This is not reflective of our service standards. We appreciate your insights and will address this with our team to ensure a more welcoming atmosphere for all our guests. We hope to welcome you back for an even better stay next time!Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tim,Thank you so much for your amazing review and for giving us a perfect rating of 10/10! We are thrilled to hear that you had such a fantastic experience during your stay. Providing exceptional service is our top priority, and we are delighted that we met your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Good stay
Publié le 22 juill. 2024 sur HotelsI checked in late on a Friday night. Before I could get to my room, the manager was waiting for me to change my room. The phone didn’t work so he put me in a different room. Very friendly and helpful.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mindy,Thank you for your feedback. We’re glad to hear that you had a good stay and that our manager was able to assist you promptly when you encountered issues with the phone in your room. We appreciate your kind words about our team's friendliness and helpfulness. Ensuring a comfortable and positive experience for our guests is our top priority. Thank you for staying with us. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Family Love
Publié le 22 juill. 2024 sur HotelsFrom check-in to check-out was a great experience
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Corey,Thank you for your wonderful feedback. We’re thrilled to hear that you had a great experience from check-in to check-out. We strive to ensure that every aspect of your stay is enjoyable, and we’re delighted that we succeeded in making your visit a memorable one. We look forward to welcoming you and your family back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Very quiet
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lebroncolon,Thank you for your perfect rating! We’re pleased to hear that you enjoyed the quiet and peaceful atmosphere of our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for another serene stay.Sincerely, Hotel Manager
par un voyageur
Too highly priced!
Publié le 18 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brenda,Thank you for your feedback. We’re sorry to hear that you found our pricing to be higher than expected. We strive to offer a fair value for the amenities and services provided, and your input is important for us to evaluate and adjust as needed. If you have any additional details or suggestions on how we might improve, please let us know. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Property needs renovated
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Matthew,Thank you for your feedback. We appreciate your honesty and acknowledge your concerns about our property needing renovations. Please be assured that we are continuously working to improve our facilities to provide a better experience for our guests. Your comments will be shared with our team as we plan for future upgrades. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
The parking area didn’t look the greatest.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Laura,Thank you for your feedback and for rating us highly. We appreciate your input regarding the parking area and will take your comments into consideration as we work to improve our facilities. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lisa,Thank you for your feedback and for rating your experience. We're glad to hear that you had a positive stay overall. If there's anything specific you feel we could improve upon to make your next visit even better, please let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Easy access hotel that was clean and comfortable.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mike,Thank you for your fantastic rating and for sharing your experience with us. We are delighted to hear that you found our hotel to be easily accessible, clean, and comfortable. Providing a welcoming environment and ensuring our guest's satisfaction is our top priority, and we are thrilled that we met your expectations. Your feedback is greatly appreciated and will serve as encouragement to our team to maintain our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
