Note fondée sur 247 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The Motel was located downtown and within walking distance to the Ocean, dining , easy parking plus other shopping by our Motel. Dislike we had ant's in our bathroom.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're thrilled that you enjoyed our downtown location, which offers easy access to the ocean, dining, and shopping. However, we sincerely apologize for the issue with ants in your bathroom. Our team is dedicated to providing a clean and comfortable stay, and we will address this matter promptly to ensure it does not happen again. We hope to have the opportunity to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Bed was uncomfortable, pillows, and bedding not great.
Floor in room 216 need to be washed and replaced. Cabinets hung to high in kitchen.
Breakfast was limited and coffee was awful.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced with the bed, pillows, and breakfast options. Your comments about the cleanliness and kitchen layout will be addressed with our team to ensure improvements. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JURATE,Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 6-star. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Highly recommend
Publié le 23 sept. 2024 sur HotelsThe room was very comfortable and the staff was very accommodating. We never heard anything from other rooms even when they were fully booked. We had a great time
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tamara,Thank you for your wonderful feedback! We're delighted to hear that you found your room comfortable and our staff accommodating. It’s great to know you enjoyed a peaceful stay, even during a busy time. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
This is a very bare bones place but you pay for what you get. The floors were dirty, there were some ants in the room, the TV didn’t work, and the fridge was in the closet (and it was also basically a freezer because everything all the drinks I put in there were slush the next morning) but again, for the price, I guess I can’t complain too much. I just needed a place to sleep for a night on my drive up the coast and this worked fine but I would not want to stay here for more than one night.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ashley,Thank you for your feedback. We appreciate your comments about your stay. We’re glad the location worked for your needs, but we sincerely apologize for the cleanliness and maintenance issues you experienced. Your input will help us improve. We hope you’ll consider staying with us again for a better experience.Sincerely, Hotel Manager
par un voyageur de McKinleyville
Publié le 16 sept. 2024 sur Expedia
re-vamped from the last time I stayed here about 6 years ago. rooms much nicer and cleaner. Could use some small remodeling, but nice place, especially for the price.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Leonilda,Thank you for noticing the improvements we've made since your last stay! We're glad you found the rooms nicer and cleaner. We appreciate your feedback on potential remodeling and will consider it as we continue to enhance our property. We look forward to your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Average motel. Outside looks nice, inside rooms pretty dated but if you just need a cheap place to stay overnight. We seemed to have bad luck with a very loud group of people drinking and cackling right outside our window (on the balcony) at midnight for a good while. Followed by the fire alarm needing a battery change and waking us up at 6am. Though these are not all the properties fault sadly we did not enjoy our stay and left very sleep deprived. The only good thing was that it is close to the beach sites and town, all walking distance.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha,Thank you for sharing your experience. We’re sorry to hear about the disturbances during your stay and the inconvenience with the fire alarm. While we’re glad you appreciated our location, we understand how these issues impacted your comfort. We will address these concerns to improve our guests' experiences. We hope to have the chance to provide a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We were able to sleep comfortably and it has what we need in the room
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re pleased to hear that you found the room comfortable and well-equipped for your needs. We look forward to welcoming you back and providing another pleasant stay.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great clean place!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear you found our place clean and well-maintained. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to hosting you again soon. Sincerely, Hotel Manager
