Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,7 Service et personnel
2,8 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2022 par Fort Collins Inn, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Fort Collins Inn, Gestion de l’hôtel
Thank You.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Really cozy and clean. Only downside is the mattress was quite terrible.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Fort Collins Inn, Gestion de l’hôtel
Sorry about the poor mattress.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Fort Collins Inn, Gestion de l’hôtel
Thank you very much. We am glad you enjoyed your stay.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Room was incredibly dirty - bed, towels, floors, bathroom. All of it. Slept in a silk sleeping bag liner to avoid bed bugs. A band was practicing somewhere in the building until midnight. Grateful no one broke into my truck. 0 out of 10 would not recommend. Expect a refund from Expedia.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Fort Collins Inn, Gestion de l’hôtel
It never occurred to you to say something to hotel staff while you were on site and possibly have this remedied? No one has broken into a vehicle on this property in years. There are NO bed bugs here. For you to imply these things is irresponsible and defamatory.
par un voyageur
Publié le 28 août 2024 sur Expedia
I felt as if there might be bugs in the room. I left after observing several bites on my body. Expedia was awesome though they gave me a refund on the 3 remaining nights.
Commentaires de Gestion de l’hôtel
29 août 2024 par Fort Collins Inn, Gestion de l’hôtel
The room was checked immediately when you left and there was absolutely NO evidence of any bugs or any evidence of blood from bug bites. Maybe your paranoia due to YOU recently having bed bugs, per our conversation, is the reason for your imagined bites, Regardless, it is unbelievably unethical of you to throw this accusation with no evidence,
par un voyageur
Confused Manager
Publié le 16 août 2024 sur HotelsWhen I got there the guy was acting all weird and took forever going back into his office stating he had to use the other computer, then came out with his phone and was talking into it while he was checking me in. Because it was after midnight and actually Thursday he was confused when I was checking out and kept saying into the phone ok he's staying tonight and checking out Friday. I told him that I'd be staying only 10 hours. He then charged me an extra $20, and never once asked to see my license.
Commentaires de Gestion de l’hôtel
16 août 2024 par Fort Collins Inn, Gestion de l’hôtel
I wasnt talking in the phone at all. You booked for Thursday night and thought you booked for wednesday. Pay attention to your booking dates. You specifically told me you were checking out at 10"30 Friday, therefore necessitating an early check in fee as you were checking in 15 and a half hours before you were due to.
par un voyageur
Old and scary.
Publié le 15 août 2024 sur HotelsVery dumpy. The lobby smells like old smoke. Fortunately the room I had didn’t. They are tiny. I was on the first floor. Not sure who was above me but it sounds like a family of 8. The linens were awful luckily had a sheet I slept on top of and was extremely scared of the shower . The refridgerator had food in it. I wanted to leave but never would have been able to get my money back from hotels.com.
Commentaires de Gestion de l’hôtel
16 août 2024 par Fort Collins Inn, Gestion de l’hôtel
When you checked in I told you you could go, no harm no foul, You chose to stay. You have a bit of a small bubble in life. My suggestion is don't prepay online for ANYTHING.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Fort Collins Inn, Gestion de l’hôtel
Can't address issues without comments
