Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
This "hotel" was in between owner changes. The doors would not lock without having to slam them and push to lock. The bathroom had no fan and also wouldnt lock. The customer service was working with what they had but couldnt even offer enough towels for 4 of us. The vending machines were broken. There was no dining area, no bar, no internet, no working TV. The beds were so uncomfortable one of our party members slept on the floor because they kept rolling off. We left before we made it 24 hours at this place and booked at another hotel instead. We would have not even stayed but it was almost 11pm when we checked in. DO NOT STAY HERE.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
We apologize for your unpleasant experience. We take guest feedback very seriously and will address the issues you've raised immediately
par un voyageur de Sidney
Publié le 20 oct. 2024 sur Expedia
Fairly ruff here.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
thanks for your feedback
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Very noisy , uncomfortable bedding .would pay more to get a better hotel
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
We apologize for your unpleasant experience. We take guest feedback very seriously and will address the issues you've raised immediately
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Do not stay at this property if you are looking to have a good time. People are living in the majority of the rooms and they are very sketchy people standing around at all times. “Recently renovated” with the cheapest Amazon furniture and the staff are the rudest I have ever experienced. I was told to come back in 30 mins and the room will be ready, I ended up going back every 30 minutes for 3 hours and it still wasn’t ready and the receptionist lady was cursing at me and actually tried to fight me because I asked to speak to someone else because they refused to help me. 10/10 do not recommend
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
We apologize for your unpleasant experience. We take guest feedback very seriously and will address the issues you've raised immediately.
par un voyageur
Dishonest place
Publié le 20 oct. 2024 sur HotelsI had booked through Hotels.com. I received at least 3 emails from the actual hotel so I assumed we were good. However, upon reaching the hotel, we were told they had no reservation for us & they were fully booked. I think, because we found out that there was a Taylor Swift concert in town, that the hotel re-sold my reservation for a higher price. Would not recommend.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
Hey Debra the hotel did not resold your reservation. we just never received your reservation
par un voyageur
worst experience ever
Publié le 16 oct. 2024 sur Hotelsstunk as if someone was cooking drugs. They tried to cover it up with Pine-Sol. No coffee, TV did not work and refrigerator face was smashed in, wasn't working. Nothing but hoodies and hookers around the place, just terrible. Now fighting to get my money back, did not stay even an hour.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
We apologize for your unpleasant experience. We take guest feedback very seriously and will address the issues you've raised immediately.
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
thanks for your review
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Front desk staff very friendly and efficient
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
thanks for the kind feedback :)
par un voyageur
2520 Stirling Rd. Hollywood
Publié le 11 oct. 2024 sur HotelsWe were there because we had to evacuate from hurricane Milton. First they gave us a room with 1 bed instead of 2 and the keys didn't work so we had to trek back to the love which wasn't close. They did correct that. They weren't very helpful and their instructions on how to get to the room and elevator were wrong so a lot of walking back and forth for us at first. No help with baggage or offer for a cart. We had to go 3 floors and the elevator was not located conveniently. The water in the sink came out black at first. A few people there told us they used to be homeless but now were living there. Some of them were a bit unsavory but polite all the same. Not what you'd expect at a hotel. In short it was a bit stressful for the price. The refrigerator smelled so we didn't use it. On the plus side the ac worked well, the beds were comfortable and the shower was decent.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
thanks for the feedback
par un voyageur
Don’t Go!
Publié le 11 oct. 2024 sur HotelsIt was not appealing at all. Grounds not kept up. No trash cans anywhere and this is a pet friendly place? No ironing board or iron no coffee pot. Poor maid service!
Commentaires de Gestion de l’hôtel
27 oct. 2024 par kelly , Gestion de l’hôtel
We apologize for your unpleasant experience. We take guest feedback very seriously and will address the issues you've raised immediately
