Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,4 Service et personnel
1,9 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Expedia
En très mauvaise état. On a passé une nuit casi blanche a cause d'un mauvais voisin qui parlait très fort toute la nuits comme si c'était dans notre chambre. Pue la cigarette alors que c'est sensé etre non fumeur. Non recommandé.
Commentaires de Gestion de l’hôtel
27 mars 2024 par K.P, Gestion de l’hôtel
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging.
par Amos
Publié le 3 déc. 2013 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2022 par K.P, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
They had to show me 4 rooms. All were disgusting. Dirty pillow cases. Dirty sheets. The man thst worked (Johnny) kept saying it was under new management. It was extremely unsafe. While I was walking to my room through the pool area, there were 3 guys getting high right out in the open. The management did nothing about it. It was a nightmare. The room that I finally got was disgusting. Dirty microwave. The air conditioner was much smaller that the hole it fit into. You could actually reach through the opening to the outside, which was extremely uncomfortable since I was on the first floor. The management offered me a free night and I told them the motel should be shutdown due to all the health and safety aspects. What a shame that you actually promote that place for the money. Says very little about Expedia. Maybe when someone gets hurt, robbed or killed there you'll wake up
Commentaires de Gestion de l’hôtel
18 sept. 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
par un voyageur
Not so great
Publié le 17 août 2024 sur HotelsThe check-in process is too slow. The room only had one towel and no wash cloth. The room was clean but could use some enhancement. I WOULD NOT recommend anyone to stay there.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
par un voyageur
Publié le 3 mai 2024 sur Expedia
Good vibe very helpful staff also a nice pool close to shops as well
Commentaires de Gestion de l’hôtel
3 mai 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
3 mai 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Property was a great value compared to other places/prices. I wanted a room for the night & got exactly that.
Pros:
Cost of room
FREE PARKING
COLD AC
VERY HOT WATER
Ice machine on 1st floor
Clean room
Clean linen
Room had no smells
Cons:
Place has great potential; I understood the game & was not expecting the best. I was satisfied with the adversities the place had & I will be back because of the value I got ❤️🙏🤝.
Commentaires de Gestion de l’hôtel
3 mai 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Nice pool. Nefarious tenants.
Commentaires de Gestion de l’hôtel
23 mars 2024 par K.P, Gestion de l’hôtel
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging
par un voyageur
Publié le 21 mars 2024 sur Expedia
The manager was very accommodating.
Commentaires de Gestion de l’hôtel
23 mars 2024 par K.P, Gestion de l’hôtel
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par K.P, Gestion de l’hôtel
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging