Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Savannah, GA
Dishonest host - stay away
Publié le 20 oct. 2024 sur HomeAwayThe house itself is okay. Like others mentioned, not the best neighbords. The pool is not maintained which is the reason we picked this house.
Here's the issue with this host. They asked me who would be coming and there was a misunderstanding and thought we were bringing two dogs. So they charged me $99 for one dog and $199 for a second dog. I don't own two dogs. As it turned out, our plans changed for the Taylor Swift concert and I stayed home with my dog and my wife and two daughters went. We didn't use the first night at all that I paid for. No problem. I wouldn't expect them to refund me for a night I booked. I asked them to refund the pet fee, since we didn't end up taking any dogs with us. They wouldn't refund me the one dog pet fee -my mistake and I was asking for a favor here, so it was understandable, but to not refund me a second dog fee of $199 that I don't even own is totally unnaceptable.
After you book, they basically try and hit you up with a bunch of additional fees for stuff. Not paying attention, I just paid it on the app.
They offered me an early check-in, when we didn't use the first night at all. Lol.
So all in all - they charged me for:
-a night I didn't use -$800 (my fault)
-a one dog fee I didn't use -$99 (my fault)
-$199 fee second dog (their fault)
Completely dishonest and nothing I can do. Stay away
par un voyageur
Publié le 4 août 2024 sur Expedia
I will start by saying that the service was deplorable and I do not mean lack of attention, but rather, lack of respect, rudeness and threats. I was accused and offended by neighbors of the house I rented of being there illegally because they claim that the house does not have a license to be rented, in addition to finding it completely dirty, without toilet paper and an owner and representative of a very low level and integrity among other things (they threatened to turn off the light and the air conditioning). We ended up leaving the house two hours after arriving with my family because of all the problems we had since our arrival... in the place where we were looking to relax and have a good time... it ended up being the worst experience!!!
par un voyageur
Disappointing
Publié le 27 juin 2024 sur HomeAwayWe stayed at this location with a group of 20, house says it will sleep 22. This is not an accurate description of the property, a more accurate number would be sleeps maybe 12 at most. The majority of guests had to sleep on cots and there were not enough linens for everyone. There were beer cans and liquor bottles left scattered about the pool area, the microwave did not work, there was no LP for the grill, the pool heater was left on so pool was 99 degrees when we arrived The house was not very clean inside and had cockroaches. We contacted VRBO about our issues and they sent message to host about our concerns and suggested partil refund but never heard back from host. I wouldn't recommend staying at this location or any location owned by these people!
par un voyageur de United States/Missouri
Florida 2024
Publié le 7 mai 2024 sur HomeAwayThe house was okay. This was not the house originally chosen but a week prior to arrival I received email that there were pipe issues and repairs would not be completed in time for our arrival and was given 2 home options. This was the better option of the 2. Inside was spacious. Could use a little updating in bathroom. Bedrooms were good. The small cots offered are a good option however they were so thin. Huge Racoons wandering back yard pool patio area.
Commentaires de Gestion de l’hôtel
27 mai 2024 par VrboOwner, Gestion de l’hôtel
Hello Regina,
We are so glad you enjoyed your stay! We are also grateful that when accidents happen, as they do in all properties, we have 6 South Florida homes all with 5 bedrooms and a pool ready for use and were able to offer you other properties of your choice!
par un voyageur
Great location and home
Publié le 4 avr. 2024 sur HomeAwayCentrally located to many sights. Parking was a bonus, home beautifully decorated and pool was HEATED and so beautiful.
Wanted to stay longer!
Commentaires de Gestion de l’hôtel
19 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you and you are always welcome back to any of our six houses with heated pools
par un voyageur
Great location
Publié le 29 mars 2024 sur HomeAwayOur stay was relaxing and just what we were looking for.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you and you are always welcome back to any of our six houses with heated pools
par un voyageur
Nice neighborhood
Publié le 24 mars 2024 sur HomeAwayWas in a nice quiet neighborhood. Very spacious and clean.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you and you are welcome back to any of our six houses with heated pools
par un voyageur
Great property, bad neighbors
Publié le 15 mars 2024 sur HomeAwayThe property was fantastic. It was everything advertised and very convenient. My only complaint is that the neighbors were incredibly rude. When we arrived, we stepped on the back patio and got screamed at by the neighbors. Everything else was excelent!
Commentaires de Gestion de l’hôtel
30 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you and you are always welcome back to any of our six houses with heated pools.
par un voyageur
Great property for our group
Publié le 3 mars 2024 sur HomeAwayWe had 14 people in our group and stayed the night before our cruise. We never felt crowded and were comfortable the whole night. Communication was great with the owner. Will definitely recommend this property.
Commentaires de Gestion de l’hôtel
3 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you and you are always welcome back to our six houses with heated pools
par un voyageur
Excellent stay
Publié le 1 mars 2024 sur HomeAwayThe house was very nice, comfortable, clean and cozy, the host was always attentive to any need, I recommend it 100%
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
You are always welcome back to any of our six houses with heated pools
