Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Sheryl , Gestion de l’hôtel
Thank you for staying in our unit. We appreciate your feedback.We're looking forward to hosting you again.
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Sheryl , Gestion de l’hôtel
Thank you for staying in our unit. We're looking forward to hosting you again
par un voyageur
Publié le 26 mai 2024 sur Expedia
It was my first experience with this resorts. I have only positive feedback, clean, quiet, very convenient and comfortable with transportation. I m sure we are gonna stay again there.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Sheryl, Gestion de l’hôtel
Hi Khaliskhan,Thank you for staying in our unit. We appreciate your feedback as well. We're looking forward to hosting you again.Have a great day
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Sheryl , Gestion de l’hôtel
Appreciate your feedback. We're looking forward to hosting you again.
par un voyageur
Publié le 22 avr. 2024 sur Expedia
we have beet stain at this hotel for the past 3 years but this year it was terrible.
we will never stay there again and we will NOT recommend this hotel
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Sheryl , Gestion de l’hôtel
Hi Yelena,Thank you for your feedback to improve the quality of our service. However, we strongly suggest a constant communication with this kind of issue to address it promptly. Just like when you ask us to move you to a different unit as the unit you booked was too high for you. I think it would be fair if we have been given a chance to address it promptly if only you communicated this to us. Despite the experience, we're still looking forward to host you in the future with an improved service. Thank you and keep safe.
par un voyageur
Publié le 18 avr. 2024 sur Expedia
It was so nice and wonderful view, highly recommend!!
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Sheryl, Gestion de l’hôtel
Hi Waad,Thank you for your feedback. We are delighted that you loved your stay in our unit. We're looking forward to hosting you again.
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Sheryl, Gestion de l’hôtel
Thank you for your review, We're looking forward to hosting you again.
par un voyageur
Publié le 3 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Sheryl, Gestion de l’hôtel
Thank you so much for your wonderful feedback. Appreciate it. We're looking forward to hosting you again.
par un voyageur de Rosemere
Publié le 27 mars 2024 sur Expedia
Reception was very pleasant and relatively easy. The valet parking is great and the extra 30$ per day is well worth it. Easy to request your car and confirmation received by text message.
The overall experience in the apartment is good however it could use a little love. Maybe fix the doors off their hinges and a full coat of paint rather than patched painted walls.
The elevator situation is unacceptable as waits may be as long as 30minutes plus. As we were on the 10th floor we usually used the stairs down.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Sheryl , Gestion de l’hôtel
Hi Camillo,Thank you for sharing your feedback. We'll certainly take your suggestions regarding the apartment condition and elevator wait times into consideration to improve the overall experience. Rest assured, we're committed to ensuring the highest standards for all our residents.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Elevators are a 25 min wait. Beach chairs and umbrella is a scam - not free as they claim!
There is NO restaurant as they claim in website.
Apt lacked kitchen utensils, WI FI did not work, toilet was broken and took 3 days for fixing. No can opener or wine opener in kitchen, no hot gloves (almost burned myself), shower curtain was broken, manager was super rude, lost my reservation when checking in. Waited 20 min to check in since only one person at front desk.
Parking is a scam- $25/day and you wait forever for your car. DEFINITELY DO NOT a stay there!!!! You’ll be very sorry!!
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sheryl, Gestion de l’hôtel
Thank you for your review to improve our services, this is why we highly encourage our guests to communicate with us to address the issue promptly. We have sent to the building management your experience with the building services as you've said on your review. However, we're somehow confused with your only message showing in our system, which is "Hi, I'm an experimental travel assistant. I can find ideas for trips you can book in the Expedia app.To get started, try something like "3-day itinerary for Paris with hotel suggestions."- We just hope that this is an honest review and not just part of your job as an experimental travel assistant with other company or with someone else.Thank you again and have a great day
