Note fondée sur 1 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
On est jamais déçu dans les best western
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy to know that you have never been disappointed with our accommodation and services. We will always ensure that we keep delighting you with our facilities and services. See you soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The person are really comprehensive and helpful also
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you so much for your benevolent words for our staff! We’re thrilled to hear that our team was able to provide the understanding and assistance you needed. It’s always our goal to ensure every guest feels supported and valued during their stay. We look forward to welcoming you back!
par un voyageur
Publié le 13 mai 2024 sur Expedia
Find bug bed in the bed at 3 am and need to change room
I have been bite and I am allergie
That not very funny
Commentaires de Gestion de l’hôtel
14 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,On behalf of our entire team, we sincerely regret the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.
par un voyageur
Publié le 8 mai 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
12 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 6 mai 2024 sur Expedia
Une belle piscine avec tables et chaises . Les matelas par contre seraient à changer
Commentaires de Gestion de l’hôtel
7 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback regarding the swimming pool. However, your concerns regarding mattresses will be forwarded to our team for improvement. I hope that we will impress you with exemplary service during future visits.
par un voyageur de Drummondville
Publié le 28 avr. 2024 sur Expedia
Service was very good
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Gilbert,Thank you for your excellent rating and positive feedback about our service! We're glad that our efforts met your expectations. We look forward to welcoming you back for another 5-star stay in the future!
par un voyageur
Publié le 23 avr. 2024 sur Expedia
mcdo et wendy’s malpropre et mauvais service
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Raynald,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
par un voyageur de Gatineau
Publié le 13 avr. 2024 sur Expedia
Basically OK for a one-two night stay max. Breakfast area is a bit small but OK if you arrive early. Although earlier reviews indicated the staff to be unpleasant, we foung them helpfull and pleasant.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michel,I appreciate your input. We are happy to learn that, despite your brief visit, your overall experience was positive. Regarding the size of the breakfast space and the significance of arriving early, we appreciate your understanding. It's wonderful to hear that you found our personnel to be kind and helpful. We appreciate your input and will keep working to make our service better in every way.
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Robert,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We are delighted that your stay was a positive experience, and we are eagerly anticipating the opportunity to welcome you back on your future travels.
par un voyageur
Publié le 27 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Alain,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
