Ratings based on 865 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Customer Service , Hotel Management
Thank you for the 5-star review, Richmond! We're thrilled to hear that you had a great experience and appreciate your positive feedback. We look forward to welcoming you back for another fantastic stay!
by A traveller
Posted Aug. 23, 2024 on Expedia
Its in deerfield
Comment from Hotel Management
Aug. 24, 2024 by Customer Service , Hotel Management
Thank you for your review, Fiona. We are disappointed to see that you did not enjoy your time with us. We apologize for any inconveniences you experienced with our location and we hope to have another opportunity to regain your trust in the future by providing you with the excellent experience, you deserve.
by A traveller
Posted Aug. 23, 2024 on Hotels
Been enjoying this resort for over 30 years
Comment from Hotel Management
Aug. 23, 2024 by Customer Service , Hotel Management
Thank you for your review, Michael! We are thrilled to know that you enjoyed your stay. We value your loyalty and look forward to welcoming you back again soon.
by A traveller from Richmond
Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Customer Service , Hotel Management
Thank you for your feedback, Tabitha. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we'd appreciate the opportunity to learn more about your stay and how we can improve. Please feel free to reach out directly.
by A traveller from levittown
Posted Aug. 23, 2024 on Expedia
Very noisy under construction, no staff anywhere, not a peaceful stay.
Comment from Hotel Management
Aug. 23, 2024 by Customer Service , Hotel Management
Thank you for your review, Dayna. We are disappointed to know that you experienced noise disruptions. This is not the level of service that we aim to provide, and we hope to have another opportunity to welcome you back and provide you with the peaceful experience that you deserve.
by A traveller
Posted Aug. 22, 2024 on Hotels
Great hotel BUT the construction noise was ridiculous! I didn’t get the sleep I needed as they started at 7am.
Comment from Hotel Management
Aug. 23, 2024 by Customer Service , Hotel Management
Thank you for your review, Tracy. We are glad to hear that you enjoyed our great hotel. However, we apologize for the noise disruption you experienced. We understand your frustration and will use your feedback to improve. We hope to have another opportunity to welcome you back for a better stay in the future.
by A traveller from Boynton Beach
Posted Aug. 21, 2024 on Expedia
We are locals and stay here often for "StayCations". We LOVE it here.
Comment from Hotel Management
Aug. 21, 2024 by Customer service , Hotel Management
Thank you for your review, Jacqueline! We are thrilled to know that you love staying with us. We hope to welcome you back again soon for another wonderful stay.
by A traveller
Posted Aug. 20, 2024 on Expedia
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Comment from Hotel Management
Aug. 21, 2024 by Customer Service , Hotel Management
Thank you for choosing us, Aktam. We are glad to know that your overall stay was positive. However, if you have specific feedback you can share with us on how we can further improve, please reach out to us. We hope to welcome you back soon for an even better experience.
by A traveller from Boynton Beach
Posted Aug. 20, 2024 on Expedia
We are licals and have stayed here before.
Its a fabulous stau-cation destination!
Comment from Hotel Management
Aug. 20, 2024 by Customer Service , Hotel Management
Thank you for choosing us for your stay-cation once again, Jacqueline! We're thrilled to be your go-to destination for a fabulous local getaway. We look forward to welcoming you back for more relaxing and enjoyable stays!
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Customer Service , Hotel Management
Thank you for choosing us, Boruch! We are thrilled to see your high rating and to know that you enjoyed your stay. It was our pleasure to welcome you and we hope to do so again soon.
