Enchanted isles has a couple of trouble spots. The floors in our unit were filthy and sticky to the point where fresh white socks turned black and “gummy” within 10 minutes of walking around. As if they were the mop. When asking the office about it, they said the cleaning staff mops with dirty water between units. Which is unacceptable.
There was no wifi even though it was advertised. None of our devices ever connected, nor did any guests at the pool. The office breezed it off and said it’d be fixed on Tuesday. I checked out on Monday, I assume it remains broken.
The thermostat was inoperative. Set 70° and it preferred 62°. I had to turn off the whole unit or it’d keep cooling to arctic conditions no matter how many times I set 70-72.
There were long black hairs all over the room, which as light haired folk, didn’t belong to us. There was dark dirt in every corner of the room. The sheet on the pull out couch was greasy and stained, and the incorrect size for the pull out couch mattress. Everything was dusty and the bathroom has no ventilation for humidity and became a steam bath, which is warping paint on the ceiling.
The property itself is safe, quiet and we enjoyed the full kitchen. It’s steps from the beach and you can walk the broad walk easily. Still, the housekeeping issues are a major problem and the staff takes a handoff approach and won’t answer phones on the weekend. If there’s no wifi, you got no wifi. We will not be returning, consider other options nearby