Note fondée sur 401 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2023 sur Expedia
par un voyageur
Publié le 19 févr. 2023 sur Hotels
Bien dans l’ensemble.
Mais pas de petit déjeuner sauf pour du café.
Commentaires de Gestion de l’hôtel
20 févr. 2023 par Hotel Management, Gestion de l’hôtel
Dear Célia, Thank you for your feedback about our breakfast offerings; we are disappointed you were not happy with the variety. Your comments about the grab-and-go will be shared appropriately, as we always want to know what would enhance our guest experience. We hope you will return to stay with us another time; it was a pleasure hosting your visit.Sincerely,Hotel Management
par un voyageur de Sorrento
Publié le 9 déc. 2024
par un voyageur de Sorrento
Publié le 19 nov. 2024
Did not like this place. never again. the smell of the building s really bad
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Richard,Thank you for sharing your feedback. We sincerely apologize for the unpleasant odor you encountered during your stay. This is not the experience we strive to provide, and we regret the discomfort it caused. Your concerns have been shared with our team to address the issue promptly and ensure improvements. We appreciate your honesty and hope you might give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 27 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Expedia
I stayed at this hotel for a couple of weeks didn’t really have a choice because of the situation i was in but oh well. a lot of my stuff was thrown out and stolen along with my passport and birth certificate. the General manager is very nasty and rude. they called the police on me because it gotten very late and i was waiting on some money to come in so i can check in to the room. the giraffe looking lady with the dreads and the general manger lied to the police and told them extra stuff as well. so the police made me sit out side in the rain with all my stuff. the a couple days later some more of my stuff went missing . they barely wanted to give towels and wash cloths.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Desmarie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
