Ratings based on 1,019 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 27, 2024
busy with construction
Comment from Hotel Management
Oct. 30, 2024 by Kim Howard, Hotel Management
Thank you for your valued feedback!
by A traveller
Posted Oct. 27, 2024
Construction was going on that caused many 1st floor rooms to not be available
Comment from Hotel Management
Oct. 30, 2024 by Kim Howard, Hotel Management
Thank you for your valued feedback!
by A traveller from Manchester
Posted Oct. 21, 2024 on Expedia
Loved this property for the breakfast, late checkout, comfy beds, friendly staff, and was close to the Hard rock hotel and casino where I needed to go for an event.
Comment from Hotel Management
Oct. 23, 2024 by Kim Howard, Hotel Management
Thank you for the Great review!
by A traveller
Posted Oct. 20, 2024 on Expedia
No parking and construction zone
Comment from Hotel Management
Oct. 23, 2024 by Kim Howard, Hotel Management
We truly apologize for the inconvenience of your stay.
by A traveller
Posted Oct. 20, 2024 on Hotels
Found bugs on our bed twice
Comment from Hotel Management
Oct. 30, 2024 by Kim Howard, Hotel Management
Thank you for your valued feedback! We will look into matter ASAP.
by A traveller
Posted Oct. 20, 2024 on Expedia
Ok
Comment from Hotel Management
Oct. 23, 2024 by KIM HOWARD, Hotel Management
Thank you for the Great review
by A traveller
Posted Oct. 18, 2024 on Expedia
the only down side was the shower was not hot enough but we think the valve was broken...did report to the desk
Comment from Hotel Management
Oct. 30, 2024 by Kim Howard, Hotel Management
Thank you for your valued feedback!
by A traveller from Floral Park
Posted Oct. 12, 2024 on Expedia
I'd like to check in. Been waiting a half hour for the hotel shuttle. Still not here. Apparently they only have ONE shuttle working 3 airports. Not cool.
Comment from Hotel Management
Oct. 13, 2024 by Kim Howard, Hotel Management
I apologize for the delay in shuttle response. We appreciate your review and appreciate your business.
by A traveller
Know better next time
Posted Oct. 11, 2024 on HotelsRoom not available until 2:45 pm. Ice maker only available first floor. No safe. Breakfast fair. Building going thru renovation. Cost of room vs. amenities not worth the cost.
Comment from Hotel Management
Oct. 13, 2024 by Kim Howard, Hotel Management
Thank you for your valued feedback!
by A traveller from Montreal
Posted Oct. 10, 2024 on Expedia
Comment from Hotel Management
Oct. 13, 2024 by KIm Howard, Hotel Management
Thank you for your valued feedback!
