Ratings based on 771 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from MISSOULA
Posted Jan. 5, 2025
The smell everywhere was awful. Every area had a different bad smell, stairwell, hallways like mold or overpowering disinfectant, urine, even the room was awful. Along with the stained sheets we left.
Comment from Hotel Management
Jan. 6, 2025 by Brand Experience Team, Hotel Management
Hi Anne, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you. Natalie #Team6
by A traveller from east hartford
Posted Jan. 2, 2025
I like the service
Comment from Hotel Management
Jan. 3, 2025 by Brand Experience Team, Hotel Management
Hi Eyal,Thank you for positively rating your stay!!Maz K.#Team6
by A traveller
Posted Nov. 10, 2024
by A traveller
Posted Oct. 23, 2024 on Expedia
The room itself was clean and relatively updated but the entire complex smelled like mold and weed.
Comment from Hotel Management
Oct. 24, 2024 by Brand Experience Team, Hotel Management
Hi Matt,We apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers.Maz K.#Team6
by A traveller
Posted Oct. 23, 2024 on Expedia
There was literally a murder during my stay… according to a local resident the hotel is one of the sketchiest in the Fort Lauderdale area and from my limited experience it seems to be true
Comment from Hotel Management
Oct. 24, 2024 by Brand Experience Team, Hotel Management
Hi Nick,Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Maz K.#Team6
by A traveller from Hoddesdon
Posted Oct. 22, 2024 on Expedia
If you are staying here take a TORCH.! Very Dark Room.!
by A traveller
Posted Oct. 21, 2024 on Expedia
Clseto our cruise.
Comment from Hotel Management
Oct. 22, 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6
by A traveller
Horrible experience
Posted Oct. 20, 2024 on HotelsWhen I made my reservation I selected to pay at the hotel upon arrival unfortunately my card was charged while I was still in Minneapolis. When I finally made it to the hotel no one could explain to me why my card was charged prior to my arrival. It was fraud and I will dispute the charge.
by A traveller
Posted Oct. 19, 2024 on Expedia
by A traveller
Posted Oct. 19, 2024 on Expedia
Was great location, clean and reasonable price.
