Ratings based on 1,122 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 29, 2024
Comment from Hotel Management
Jan. 19, 2025 by Guest Services, Hotel Management
Dear Christine,Thank you for taking the time to provide us your valuable rating. We look forward to welcoming you back in the future!
by A traveller
Posted Dec. 29, 2024
The property is in a convenient location, clean, and appears safe. The rooms are nice, although I would have preferred two queen beds. Parking is expensive, and there is no choice but to have valet, so an additional tip is also needed. The beach is across the street. I was not pleased to hear there was a charge for beach umbrellas. All should be included in the price.
Comment from Hotel Management
Dec. 30, 2024 by Stefan, Hotel Management
Dear Christine,Thank you for taking the time to review our hotel. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Unfortunately, like many city hotels, a valet service is necessary since we do not have a parking facility of our own. We hope to see you again the next time you return to the South Florida area.
by A traveller
Posted Oct. 23, 2024 on Expedia
Wonderful pet friendly property
Comment from Hotel Management
Oct. 23, 2024 by Property Management , Hotel Management
We’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
by A traveller
Posted Oct. 22, 2024 on Hotels
Comment from Hotel Management
Oct. 23, 2024 by Property Management , Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
by A traveller
Posted Oct. 17, 2024 on Expedia
Comment from Hotel Management
Oct. 17, 2024 by Guest Services, Hotel Management
Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
by A traveller
Posted Oct. 16, 2024 on Expedia
The hotel was nice and clean. The bed was comfortable. The staff were friendly. However, the website has no information whatsoever concerning parking. Upon arrival, we were informed that they only offer valet parking. Therefore, we allowed them to park our car. The following day I went to the valet desk to have them retrieve my car, and noticed a sign that stated valet parking was $55 per night. Not only is this information not included on the website, the staff did not mention a word about it. In my opinion, if someone is paying $300 per night, the valet parking should definitely be included, if that is the only option. In addition, our stay, was due to having to evacuate from hurricane Milton, and I feel that better accommodations could have been made for those who could not necessarily afford $300 a night or $55 a night for parking.
Comment from Hotel Management
Oct. 17, 2024 by Guest Services, Hotel Management
We are so sorry that you feel this way. All of the hotels in the strip offer valet parking services at pretty competitive cost. The information is available in the website your booked that room and in every website. We wish the best in your future travels.
by A traveller from Kissimmee
Posted Oct. 13, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by Guest Services, Hotel Management
Dear Alvin,hank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
by A traveller from woburn
Posted Oct. 13, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by Guest Services, Hotel Management
Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
by A traveller
Posted Oct. 13, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by Guest Services, Hotel Management
Dear Melissa,hank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
by A traveller
Posted Oct. 13, 2024 on Expedia
Comment from Hotel Management
Oct. 13, 2024 by Guest Services, Hotel Management
Dear Alisha,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
