Ratings based on 953 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2024 on Expedia
Love the location. The old tile on the floors and
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Pool very dirty
Posted Jul. 29, 2024 on HotelsThe rooms were very clean. But the pool was super dirty. You could even see bottle caps at the bottom. So we couldn't use the pool. When we complained, they told us that there had been a party the day before and that they couldn't clean it because it was Sunday and they didn't have staff to do it and that we could go to another pool in another building that belongs to the same complex. Well, obviously we found it super uncomfortable to go from one place to another. So we didn't enjoy it as much as we expected.
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are sorry that you have that issue during your stay. We are happy that our other pool were availble for you to enjoy. We hope that this issue does not stop you from staying with us again. Kindest Regards
by A traveller
Not to bad
Posted Jul. 28, 2024 on HotelsOverall, a pretty good stay. I did cut my foot on a piece of glass the first day. The AC leaked. The smoke detector was “beeping” the second night.
Room was clean, beds were ok, service was also ok. Pool was pretty nice, although fairly small. But there is 3 of them. Overall, a nice little place to stay that is close to the beach and other amenities.
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you most of stay was enjoyable, and we apologize for the issues you did have. We hope this does not stop you from staying with us again so we can make it up to you.Kindest Regards
by A traveller
Posted Jul. 26, 2024 on Expedia
👌
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Jul. 24, 2024 on Expedia
Beautiful Location it was clean, great customer service.
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Jul. 19, 2024 on Expedia
Was a quiet place, close to beach, the room was very good and the service in the front desk was exceptional.
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Jul. 19, 2024 on Expedia
Room was a little smaller than I expected, nothing wrong with that though we still had a great stay! Can’t wait to come back
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Jul. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
by A traveller
Posted Jul. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Tranquilo Hotel, Hotel Management
Thank you so much for your review. We are glad that you enjoyed your experience with us, and hope you stay with us again. Kindest Regards
