Note fondée sur 410 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
83 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
Recommandé
pour Tout le monde
par Lucie de Edmonton, AB, Canada

Je le recommande

Publié le 15 mai 2013 sur Expedia
Pour : La chambre
Contre : Aucun
Emplacement : Bel endroit pour relaxer
Vraiment bel hôtel avec du bon service. Il y'a aussi un très bon restaurant attaché à l'hôtel qui offre une très bonne nourriture
Commentaires de Gestion de l’hôtel
4 août 2015 par Nuwan E, Gestion de l’hôtel
Thank you for your excellent review. We hope to see you again very soon.!
3 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Dear Ryan,Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at the Merit Hotel and Suites, we thank you for your support and we hope to see you again when your travels bring you back to the area!Best Regards,
3 sur 5
par un voyageur

Nice Hotel

Publié le 4 sept. 2024 sur Hotels
Hotel was in a nice location. Room was clean and the beds comfy. No breakfast and no coffee provided! There is a restaurant connected to the hotel, but it was closed. The sign stated it opened at 6:00 am , it was still closed at 8:00 am. Starbucks is walking distance. Also other restaurants within walking distance. Walmart and Canadian tire about a 10 minute walk.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Dear Steve,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the location, cleanliness and the comfort of our rooms. We apologize for any inconvenience caused by the absence of breakfast and coffee during your stay.Your feedback is valuable, and we’ll be sure to address this with our team to ensure better communication in the future.It’s great to hear that you found alternative options nearby, including Starbucks and other dining choices. We hope that overall, your stay was pleasant, and we appreciate your understanding. We hope to have the opportunity to welcome you back when your travels bring you back to Fort McMurray!
5 sur 5
par un voyageur

Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Hi Nicholas,We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.Best Regards,
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
Parking is a little tight. But everything else is good
Commentaires de Gestion de l’hôtel
29 août 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Hi Gary,Thank you for your feedback! We're pleased to know that you had a good stay and were satisfied with everything else.We look forward to having you stay with us again and hope to make your next visit even better!Best Regards,
3 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Hi Shelley,Thank you for taking the time to complete our guest satisfaction survey. We look forward to the opportunity of hosting you again and providing another great experience.Best Regards,
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Everything was good. I felt we paid a fair rate.
Commentaires de Gestion de l’hôtel
13 août 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Dear Danielle,Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed you’re your recent stay at the Merit Hotel and Suites.Your satisfaction is our top priority, and it’s wonderful to know that everything met your expectations. We look forward to welcoming you back in the future!
4 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
The stay was enjoyable staff was friendly
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Darcy,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay enjoyable and that our staff were friendly. Your kind words mean a lot to us, and we hope to welcome you back soon for another pleasant experience.
5 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Pearl-Front Office Manager, Gestion de l’hôtel
Dear Chance,Thank you for choosing the Merit Hotel and Suites during your recent visit to Fort McMurrayYour positive feedback on our survey is greatly valued and deeply appreciated. We will definitely share with our team members to motivate us all to consistently deliver attentive and hospitable service to all our guests.We hope to welcome you back very soon.Best Regards,
4 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Frans,Thank you for your generous rating. We hope to see you again on your next visit to the city.Thanks,