Note fondée sur 405 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar Lucie de Edmonton, AB, Canada
Je le recommande
Publié le 15 mai 2013 sur Expedia
Pour : La chambre
Contre : Aucun
Emplacement : Bel endroit pour relaxer
Vraiment bel hôtel avec du bon service. Il y'a aussi un très bon restaurant attaché à l'hôtel qui offre une très bonne nourriture
Commentaires de Gestion de l’hôtel
4 août 2015 par Nuwan E, Gestion de l’hôtel
Thank you for your excellent review. We hope to see you again very soon.!
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The stay was enjoyable staff was friendly
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Darcy,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay enjoyable and that our staff were friendly. Your kind words mean a lot to us, and we hope to welcome you back soon for another pleasant experience.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Pearl-Front Office Manager, Gestion de l’hôtel
Dear Chance,Thank you for choosing the Merit Hotel and Suites during your recent visit to Fort McMurrayYour positive feedback on our survey is greatly valued and deeply appreciated. We will definitely share with our team members to motivate us all to consistently deliver attentive and hospitable service to all our guests.We hope to welcome you back very soon.Best Regards,
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Frans,Thank you for your generous rating. We hope to see you again on your next visit to the city.Thanks,
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Pearl Andales, Front Office Manager, Gestion de l’hôtel
Dear PingThank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at the Merit Hotel and Suites we thank you for your support and we hope to see you again when your travels bring you back to the area!Best Regards,
par un voyageur de Prince George
Publié le 2 juill. 2024 sur Expedia
Staff was friendly and kind
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Jen,Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at the Merit Hotel and Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Neeraj,Thank you for taking the time to complete our guest satisfaction survey.We welcome all suggestions and comments and would encourage you to connect with us to share more details of your concerns if you are willing.I would also like to thank you for choosing the Merit Hotel and Suites and we are looking forward to welcoming you back in the future.Sincerely,Pearl AndalesFront Office Manager
par un voyageur
Publié le 28 juin 2024 sur Expedia
Good stay with basic facilities. No breakfast now.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Pearl, Gestion de l’hôtel
Dear Anoop,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good stay despite our current breakfast limitations. Your kind words mean a lot to us, and we appreciate your understanding during these times.We look forward to welcoming you back soon for another enjoyable experience.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Easy and quiet
Commentaires de Gestion de l’hôtel
25 juin 2024 par Lyka, Gestion de l’hôtel
Thank you Darren for your kind review. Rest assured that I will pass along your feedback to the rest of our team.
par un voyageur
Unfriendly Front Desk staff
Publié le 22 juin 2024 sur HotelsThe customer service was terrible. We booked for 5 people and there were no blanket or sheets for the fifth person. And when we asked for them, instead of providing the front desk staff asking us “are you sure there were not enough blankets?” and she called someone and kept talking on the phone while we were standing to get what we need. We left after waiting without getting anything. We are not the only one who was misbehaved, we observed earlier that she was talking rudely to another customer.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Alona, Gestion de l’hôtel
Dear Anonymous,We have noticed that you have scored us less in your review and we apologize if we did not meet your service expectations. Please know that this is not our usual way of dealing with guest request. Rest assured that your concern will be discussed to our front desk team. Again, we apologize for any inconvenience that you experienced during your stay with us and we hope that you can give us another chance to make it better.You can reach out to me directly at 780-880-0121 if your travels brings you to town.Thanks,Alona
