Ratings based on 399 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 29, 2024 on Expedia
Everything was good
Comment from Hotel Management
Jun. 29, 2024 by Gurpreet, Hotel Management
Thank you so much Gurmeet for taking a moment to give us an amazing review. We appreciate it and look forward to hosting you again soon.
5 out of 5
by A traveller from Edmonton

Posted Jun. 29, 2024 on Expedia
Comment from Hotel Management
Jun. 30, 2024 by Gurpreet, Hotel Management
Thank you for your review Patrick. It is much appreciated and we hope you'll be back to stay with us again soon.
5 out of 5
by A traveller

Posted Jun. 20, 2024 on Expedia
Comment from Hotel Management
Jun. 21, 2024 by Gurpreet, Hotel Management
Thank you Santiago for the wonderful ratings. We appreciate it and look forward to hosting you again soon.
5 out of 5
by A traveller

Posted Jun. 18, 2024 on Expedia
Property looks really nice, very spacious and staff are very helpful and accommodating.
Comment from Hotel Management
Jun. 18, 2024 by Tanu, Hotel Management
Hi Rebecca, Thank you for taking the time to leave us an amazing review. We are glad to know that you enjoyed your stay here. We appreciate your feedback and hope to welcome you again soon.
4 out of 5
by A traveller

Posted Jun. 18, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Gurpreet, Hotel Management
Hi Donald, thank you for your feedback. We appreciate it and look forward to hosting your again at Pomeroy.
4 out of 5
by A traveller

Posted Jun. 17, 2024 on Expedia
The last few visits the elliptical in gym has been broken. I also requested housekeeping twice and my room was never serviced.
Comment from Hotel Management
Jun. 17, 2024 by John, Hotel Management
Hello Patrick, thank you for taking a moment to let us know about your experience. On behalf of the team, I would like to extend my apologies for your troubles. Rest assured that we will use this feedback to further better our services.
4 out of 5
by A traveller

Posted Jun. 17, 2024 on Expedia
Parking was not very good
Comment from Hotel Management
Jun. 17, 2024 by Gurpreet, Hotel Management
Hi Tyler, thank you for taking the time to give us your feedback. We will have a new parking lot ready soon management is working on it. Hope to see you again soon.
4 out of 5
by A traveller

Posted Jun. 17, 2024 on Expedia
Comment from Hotel Management
Jun. 21, 2024 by John, Hotel Management
Hello Robert, thank you for the amazing review! We look forward to hosting you again soon.
5 out of 5
by A traveller

Posted Jun. 16, 2024 on Expedia
Hotel was good for the few night stay that was needed
Comment from Hotel Management
Jun. 17, 2024 by Gurpreet, Hotel Management
Hi Carley, thank you for taking the time to leave us an amazing review. We are glad to know that you enjoyed your stay here. We appreciate your feedback and hope to welcome you again soon.
4 out of 5
by A traveller from Edmonton

Posted Jun. 11, 2024 on Expedia
It was a slow checkin even though we prebooked and could have paid online because we happened to be checking in during audit. So we had to wait a half hour.
Comment from Hotel Management
Jun. 16, 2024 by Tanu, Hotel Management
Thank you so much for taking the time to give us your feedback. We apologize for the inconvenience caused to you. We look forward to seeing you again at Pomeroy Hotel so that we can welcome you and show you our hospitality the right way.