Note fondée sur 399 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
83 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 2 mai 2023 sur Expedia
X
Commentaires de Gestion de l’hôtel
8 mai 2023 par Patricia, Gestion de l’hôtel
Good afternoon Claudie,Thank you for sharing your recent experience at Radisson Hotel & Suites Fort McMurray - FMAL. We sincerely appreciate your feedback.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact us.Yours In Hospitality,Patricia NyandoroFront Office Manager
4 sur 5
par un voyageur

Publié le 1 mai 2023 sur Expedia
Température ambiante un peu trop chaude à la piscine mais sinon tout était parfait
Commentaires de Gestion de l’hôtel
2 mai 2023 par Patricia, Gestion de l’hôtel
Good morning Marie-Andree,Thank you for sharing your recent experience at Radisson Hotel & Suites Fort McMurray - FMAL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding hotel and staff services.On the other hand, we sincerely apologize for the inconvenience you experienced due to the a/c issue. Our maintenance has been advised.We hope to continue to provide great experiences for you. Yours In Hospitality,Patricia Nyandoro
4 sur 5
par un voyageur de Summerland BC

Publié le 22 nov. 2019 sur Expedia
La piscine et le hot-tub, le fait qu’il y ait un restaurant.
Commentaires de Gestion de l’hôtel
25 nov. 2019 par FOM, Gestion de l’hôtel
Dear Lisa, Thank you for taking time sharing your experience with us. We look forward to your next stay. Kindly Regards, Cherry Quiambao Front Office Manager
5 sur 5
par sophie de québec

best in fort mcmurray

Publié le 27 juill. 2013 sur Hotels
Best hotel, reasonnable rates outstanding service
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Patricia, Gestion de l’hôtel
Good afternoon Nicholas,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray
4 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Patricia, Gestion de l’hôtel
Good morning Benjamin,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.We sincerely appreciate and value your feedback. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Patricia, Gestion de l’hôtel
Good morning Norene,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray
4 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Patricia, Gestion de l’hôtel
Good morning Keshav,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray
3 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
The property is clean , the staff the second day was friendly and helpful. The AC didn’t work well and they need to start replacing towels when they take the dirty ones.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Patricia, Gestion de l’hôtel
Good morning Lori,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.On the other hand, your comments regarding AC and replacing of dirty towels has been noted and forwarded to management.Your loyalty is important to us. Please visit us again soon!Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray
3 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Pool was not open, did not receive my dinner voucher at check in. No breakfast
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Patricia, Gestion de l’hôtel
Good morning Alex,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel & Suites Fort McMurray.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with regards to the pool which is closed due to renovations. On another note, would you kindly furnish us with more information with regards to the dinner voucher that you did not receive because we do not have dinner vouchers that we issue out.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Patricia NyandoroRadisson Hotel & Suites Fort McMurray