Note fondée sur 521 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Love this property!! Staff was very friendly.
location is very convenient to Carowinds and also to the stores/restaurants. Stayed here multiple times and never disappointed.
Commentaires de Gestion de l’hôtel
26 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you so much for the kind words! We're thrilled to hear you love the property and have had consistently great experiences with us. It's wonderful to know that our location is convenient for both Carowinds and nearby stores and restaurants. We look forward to welcoming you back for another stay!
par un voyageur
Publié le 21 août 2024 sur Expedia
We loved this hotel! We had never heard of them so we were a little skeptical. BUT, we were so proven wrong! Definitely will be staying here again if we come this way.
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that your stay exceeded your expectations and that we could turn your skepticism into a positive experience. It means a lot to us to know you enjoyed your time here.We look forward to welcoming you back on your next visit. If there's anything specific you’d like for your next stay, please let us know—we're here to make your experience as memorable as possible.Safe travels and see you soon!
par un voyageur
Great for a friend trip to Carowinds
Publié le 18 août 2024 sur HotelsFront desk staff was great! Very friendly and welcoming. Room was very small but had everything needed and very comfortable.
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you for the great feedback! We’re glad you enjoyed our friendly front desk staff and found the room comfortable. We appreciate your understanding about the room size and hope to accommodate you even better on your next visit.Looking forward to seeing you again!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 5 août 2024 sur Expedia
The first key we received opened to a room that already had guests. The second room was empty, but later that evening the front desk assigned another person to our room and gave them a key to enter our room. This stranger opened our door at 12:30am looking for their room. This was happening to other guests as well. The lack of room security was unsettling to say the least. The staff did not seem concerned about the issue.
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
I’m deeply sorry for the distressing experience you had with room security during your stay. What you described is unacceptable, and I understand how unsettling this must have been.Please be assured that we take these concerns very seriously. I am investigating this matter with our team to prevent any future occurrences and ensure all our guests feel safe and secure.Thank you for bringing this to our attention. If you have any further concerns or if there’s anything we can do to make amends, please let us know.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Avid Hotel Team, Gestion de l’hôtel
Thank you!
