Ratings based on 470 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Sanford
Posted Oct. 13, 2024
Super friendly and helpful front desk staff. Everything except the shower seems to be spotless and I can walk on the carpet with my white socks and they’re actually still white! But the shower does not appear to have been cleaned in months. I wiped off a small section of the grout with a washcloth and a ton of dirt and mildew came off with just one swipe. The mildew in the shower is super gross and the conditioner was empty. Parking is a bit limited. No tea in rooms, just coffee-Hilton always has tea. It’s an inexpensive touch. No free coffee/tea in lobby either. The little café in the lobby that has breakfast and dinner has very limited options that were drastically overpriced, especially since you can easily walk to several other options. I walked down to Panera to get a salad that was half the price of what I would’ve paid in the hotel.
Comment from Hotel Management
Oct. 13, 2024 by GM, Hotel Management
Dear JENNIFER, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Adam McCloskey, GM
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by GM, Hotel Management
Dear Chris, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Adam McCloskey, GM
by A traveller
Posted Aug. 11, 2024 on Expedia
Located in Kingsley plaza where is within walking distance to quite a few nice restaurants. Very convenient!
Comment from Hotel Management
Aug. 11, 2024 by GM, Hotel Management
Dear Xiangdong, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Adam McCloskey, GM
by A traveller
Posted Jul. 27, 2024 on Hotels
by A traveller
One of the best
Posted Jul. 21, 2024 on HotelsEverything was great, can’t complain
Comment from Hotel Management
Jul. 22, 2024 by GM, Hotel Management
Dear Everard, That is what we like to hear! Thank you so much for your flawless rating and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Adam McCloskey, GM
by A traveller
Posted Jul. 17, 2024 on Expedia
The property was surrounded by a lot of places to dine. Also just minutes from the local Walmart. It was a very nice property I was just unhappy that I was placed in a handicap room and that wasn’t what I booked. Also, the noise level was very loud in the lobby area and there was no noise control.
Comment from Hotel Management
Jul. 18, 2024 by GM, Hotel Management
Dear Jattan, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Adam McCloskey, GM
by A traveller
Posted Jul. 10, 2024 on Hotels
by A traveller
Posted Jun. 30, 2024 on Expedia
Professional and courteous staff.
Comment from Hotel Management
Jul. 1, 2024 by GM, Hotel Management
Dear Sharron, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Adam McCloskey, GM
by A traveller
Posted Jun. 24, 2024 on Expedia
Stayed one night on my way to DC from Florida. Super convenient lovely hotel surrounded by great amenities like restaurants, Barre3 studio, hair salon, clothing boutique, etc. will be back.
Comment from Hotel Management
Jun. 24, 2024 by GM, Hotel Management
Dear Virginia, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Courtyard by Marriott and taking time out of your day to let us know you enjoyed your time with us. Please feel free to come back anytime. Best, Adam McCloskey, GM
by A traveller
Posted Jun. 23, 2024 on Expedia
Pool?
Comment from Hotel Management
Jun. 24, 2024 by GM, Hotel Management
Dear Anna, Thank you for the great rating. It was our pleasure to host you, and we hope to do so again soon. Best, Adam McCloskey, GM
