Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Easy easy easy right off interstate big parking lot for cars not big trucks though
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Bobby,Thank you for your review! I’m glad to hear that you found our location convenient and our parking lot accommodating for your needs. We aim to provide easy access and ample parking for our guests, and it’s great to know that it worked well for you. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur
Publié le 3 août 2024 sur Expedia
I stayed for 2 nights on different occasions. Staff was helpful. Room clean, bed comfortable.
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Stephen,Thank you for taking the time to share your experience with us. We're pleased to hear that our staff provided helpful service and that you found the room clean and the bed comfortable during your stays. We strive to ensure every guest has a pleasant and enjoyable visit, and your feedback reassures us that we are on the right track. We look forward to welcoming you back in the future and hope your next stay will be just as satisfying.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Julien,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Needs updating. AC not cold. Low water pressure.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Danny,Thank you for taking the time to share your feedback. We appreciate you bringing these concerns to our attention. We are continuously working to ensure our guests have a comfortable stay, and we will review the issues you've mentioned with our maintenance team to address them promptly. Your insights are valuable to us, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Victoria,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jesus,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
DONT STAY HERE
Publié le 22 juill. 2024 sur HotelsEntire property is a dumpster dive - the place had a horrific smell. I felt the need to scrub my body with sand paper after sleeping here.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relation Management , Gestion de l’hôtel
Hi Timothy,Thank you for taking the time to share your feedback about your recent stay with us. We understand how essential a clean and comfortable environment is for our guests, and we sincerely apologize for the discomfort you experienced. We are taking your comments very seriously and will be conducting a thorough review of our housekeeping and maintenance protocols to address these issues immediately. Our priority is to ensure that all areas of our property meet high standards of cleanliness and hygiene. We hope you will consider giving us another opportunity to provide you with the quality stay you deserve.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
This property is a disgusting disgrace to both the Wyndham and Expedia brands. Had to wait 10 mins to checkin as no one was there. Then they asked for and photocopied both sides of my drivers licence because the police apparently asked rhem to do every customer so they would be able to find "bad" people. I paid for a king bed and got 2 double beds as they had no more kings and I had booked and paid a few weeks ago(I wasn't a walk in). Room was dirty, garbage on floor and mold in bathroom on floor. One of the beds looked slept in. Garbage on floors in hallways throughout and property smelled horrible.
I felt unsafe to park my car in back as there was a party going on out there around the cars. I will be canceling a reservation at a Wyndham Baymont i have for Aug 3 in Amarillo Texas and will never stay in a Baymont again. I expect compensation from Expedia for the property not honoring my king reservation please. I look forward to hearing from you.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relation Management , Gestion de l’hôtel
Hi Patricia,Thank you for taking the time to provide your detailed feedback about your recent stay. We sincerely apologize for the numerous issues you encountered and for the negative impact they had on your experience. We are addressing your concern with our team to ensure prompt and efficient service at all times. Furthermore, the condition of your room and the cleanliness of the property are far below our standards. We are taking immediate steps to address the cleanliness issues and ensure that all rooms and common areas meet high standards of hygiene and maintenance. We hope to regain your trust and have the opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The room is spacious and having a tap outside the bathroom makes it more convenient to wash hands. The rooms are not soundproof so could hear noise from next room.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cam So Fong,Thank you for sharing your insights about your recent stay! We're pleased to hear that you found your room spacious and appreciated the convenience of having a tap outside the bathroom for easy handwashing. We understand how important a quiet environment is for a comfortable stay, and your feedback will help us address this issue moving forward. We appreciate your comments and hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mary,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
