Ratings based on 937 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 26, 2024 by Guest Relation Management, Hotel Management
Hi Chris,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
by A traveller
Posted Sep. 24, 2024 on Expedia
Easy access from the freeway
Comment from Hotel Management
Sep. 25, 2024 by Guest Relation Management, Hotel Management
Hi Susan,Thank you for your feedback! We’re glad to hear that you found our location convenient, especially with easy access from the freeway. We strive to provide a hassle-free experience for our guests, and we're pleased that our location added to the convenience of your stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A traveller
Posted Sep. 23, 2024 on Expedia
Wonderful staff
Comment from Hotel Management
Sep. 24, 2024 by Guest Relation Management, Hotel Management
Hi Richard,Thank you for your kind words! We’re thrilled to hear that you had a great experience with our staff. Providing excellent service is at the heart of what we do, and we’re glad it made your stay even more enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A traveller
Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Guest Relation Management, Hotel Management
Hi Patrick,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Sep. 20, 2024 on Expedia
The beds are very low and uncomfortable. The room was very dirty and had not been kept up.
Comment from Hotel Management
Sep. 21, 2024 by Guest Relations Specialist, Hotel Management
Hi Kelcey,Thank you for taking the time to share your feedback. We appreciate your concerns regarding the bed height and comfort, and we understand how important a good night's sleep is. Regarding the cleanliness of your room, we strive to maintain high standards and will address your comments with our housekeeping team to ensure we continually improve. We value your input as it helps us enhance the experience for all our guests.
by A traveller
Posted Sep. 19, 2024 on Expedia
by A traveller
Posted Sep. 19, 2024 on Hotels
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by Guest Relation Management, Hotel Management
Hi Glen,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A traveller
Posted Sep. 17, 2024 on Expedia
Thank you for services!
Comment from Hotel Management
Sep. 18, 2024 by Guest Relation Management, Hotel Management
Hi Ioan,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A traveller from Conroe
Posted Sep. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by Guest Relations Specialist, Hotel Management
Hi Luz,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
