Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very disappointing stay
Publié le 2 oct. 2024 sur HomeAwayWhen we arrived there was garbage in the driveway that no one ever removed before the hurricane. This was a vehicle seat along with other junk.
The pictures online were old photos the pictures online did not reflect the actual home.
No one checked on the property after the hurricane. The washer and dryer were not working along with the wind destroyed the screen. There were ants and traps but the ant traps were filled.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par VrboOwner, Gestion de l’hôtel
Your stay was impacted by a hurricane that caused some minor issues and significant flooding on the island. Unfortunately, the flooding brought minor debris into the yard and interrupted garbage service for the island. Contrary to your review, we inspected this property after the hurricane, cleaned up the trash, and scheduled the clean up and screen repair asap as we had other lower level units with 3-4 feet of water in them that required our immediate attention. The flooding did ruin the washer and dryer as they are on ground level, but were replaced as quickly as possible. Again you are wrong on the photos as they are accurate and represent the property. Bugs are everywhere in Florida and the property is professionally treated with pest control. As an additional measure, we added ant traps that were working properly, collecting the small sugar ants when present. Flooding also cause pest to climb to areas that they normally are not found. Once again your review misleads any reader and your lack of grace for a island hit by multiple hurricanes and one during your stay, frankly is obscene. Please do not book with us again.
par un voyageur
Publié le 3 sept. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
18 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Thorsten. Please know the internet issues have since been resolved due to the provider outage. We hope you enjoyed your stay. Thank you.
par un voyageur de Knoxville
Get away weekend
Publié le 19 août 2024 sur HomeAwayNo complaints about property itself, it was good for that price. The issue that we had was quickly resolved by management. Kids were not happy with the beach quality, but there are better options available with an hour driving.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your response Inga. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Please know the storms this time of year can take a toll on the beach, and the town is still in progress to restore the entire beach. Don't forget to come back soon! We look forward to hosting you in the future! Thank you.
par un voyageur
Publié le 9 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
24 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you Fabrice!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Awesome condo on fort myers beach! The neighborhood is super upbeat and filled with kind neighbors.
I would recommend.
par un voyageur
Beach getaway
Publié le 29 juin 2024 sur HomeAwayacross the street from the beach, great place! My family enjoyed our stay!
Commentaires de Gestion de l’hôtel
13 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your response Virginia. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future! Thank you.
par un voyageur
Fabulous Florida
Publié le 8 mai 2024 sur HomeAwayThe screened in porch was so nice to take our morning coffee to. Plenty of room in the kitchen for two cooks. My daughter in law is waiting on a heart and I wanted to take her on this trip to
Florida This house was clean and spacious Met our neighbor across the street and he was so nice
Commentaires de Gestion de l’hôtel
23 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your response Cynthia. We greatly appreciate your feedback. Happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future.
par un voyageur
Beach Trip
Publié le 23 avr. 2024 sur HomeAwayRelaxing trip with close proximity to the beach.
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your response Janet. We greatly appreciate your feedback. Happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future.
par un voyageur
Disappointed I paid that amount!
Publié le 12 avr. 2024 sur HomeAwayThe slider door wouldn’t lock. I reached out and was told how to lock a door. Last day they they sent property manager. Still wouldn’t lock.
Screen door closure broke off. Bathroom cabinet door hinge fell off.
The patio furniture was out dated and unstable.
I am very aware of hurricane Ian and the damage it caused. But after two years they should either lower price or take off market until it’s ready.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your response Amy. Please know we sent instructions on how to lock the door and sent maintenance to test it with evidence that the door lock does not have an issue. We have had a locksmith out there since then with no reports of locking issues, as well as many guests who have not had this issue. Additionally, the slider door has never been broken previously until it happened during your stay, and we have resolved this issue. The bathroom cabinet was simply tightening a screw and our maintenance has resolved this issue as we did not hear from you until the night before check-out. The patio furniture is the same furniture listed in the pictures. We will check the stability of each piece of furniture. We would have been happy to help resolve these issues if we were notified during the stay. We have had many guests with positive feedback at this unit and this comes as a surprise to us. This island is in a hurricane rebuilding mode and we recommend you seek other locations in the future to satisfy your needs. Thank you.
par un voyageur
Basic but good location.
Publié le 30 mars 2024 sur HomeAwayNo extras but clean. Basic accommodations. Nice location.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your response Dani. We greatly appreciate your feedback. Happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future.
