Ratings based on 864 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 20, 2024
They were so horrible to me as a Hilton Honors member and I am a handicapped individual that I will never stay with them again how disgusting the treatment of they had to me
Comment from Hotel Management
Dec. 22, 2024 by Doubletree Ft.Myers Guest Services, Hotel Management
We regret that you did not have a satisfactory stay and we would welcome the opportunity to learn the species of what went wrong? Please contact our Guest Services Manager at you convenience so that we may follow up. Thank you for letting us know
by A traveller
Posted Nov. 10, 2024
Comment from Hotel Management
Nov. 11, 2024 by Doubletree Fort Myers Guest Services. , Hotel Management
Hello Ray, Thank you for the rating and we appreciate your feedback. Please come and stay again.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 2, 2024 by Doubletree Fort Myers Guest Services. , Hotel Management
Hello Michael, Thank you for the nice rating of your recent stay and we appreciate the feedback. We hope that you will come back and stay with us again.
by A traveller from Windsor
Posted Sep. 29, 2024 on Expedia
Jay at the reception was very helpful went above and beyond to make sure everything is ok
Comment from Hotel Management
Sep. 30, 2024 by Doubletree Fort Myers Guest Services. , Hotel Management
Hello ASHRAF, Thank you for staying with us and we are very happy to hear that you had an enjoyable stay. We also appreciate the kind remarks about Jay. Please come back and stay again.
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by DoubleTree Hotel Bell Tower Shops Guest Services, Hotel Management
Hello Dariel, We appreciate they very nice rating and we are happy that you enjoyed your stay. We hope to see you again.
by A traveller
Our stay
Posted Sep. 28, 2024 on HotelsGreat place. Located near plenty of restaurants and businesses within walking distance.
Comment from Hotel Management
Sep. 30, 2024 by DoubleTree Hotel Bell Tower Shops Guest Services, Hotel Management
Hello Marian, Thank you for the great review and the very nice comments. Our location is something that is hard to beat as you noted. We hope to see you again in the near future.
by A traveller
Posted Sep. 27, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by DoubleTree Hotel Bell Tower Shops Guest Services, Hotel Management
Hello Rose, Thank you very much for the very nice rating and we are delighted you enjoyed your stay. We hope to see you again.
by A traveller
Posted Sep. 24, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by Doubletree Fort Myers Guest Services. , Hotel Management
Hello Thor, We thank you for the very nice rating you gave us from your recent stay and we hope to have the pleasure of having you stay with us again.
by A traveller
Posted Sep. 24, 2024 on Expedia
When checking in we saw there was a conference. I asked the front desk what it was for and she seemed very hesitant to answer. Turns out it was for C/Anonymous. Not my favorite situation as they partied all night. Next day we went to our seminar and went to go to the pool which is made out of tiny pebbles that hurt our feet. No downstairs bathroom, had to use another room for the rest room near the pool. To top it off we had no hot water for showers on check out morning. No apologies just more keys to another room to go shower in. We drove 4 hours home and will absolutely not be subjecting ourselves to another Hilton until they are done their construction. No thanks!
Comment from Hotel Management
Sep. 24, 2024 by DoubleTree Hotel Bell Tower Shops Guest Services, Hotel Management
Hello Christina, Thank you for your feedback and we apologize for the issues that you experienced. We are in the last 30 days of our public area renovations and we are working hard to minimize the impact on our guests. Thank you for letting us know.
by A traveller
Posted Sep. 24, 2024 on Expedia
The TVs were not working during our stay. Apparently, that was the case throughout the hotel. Very disappointing as we were looking forward to watching college football that afternoon and evening. At checkout I asked about a credit and was told they wouldn't give a credit because we booked through Expedia. In today's computerized world it should be easy for the hotel to issue a credit back through Expedia or by some other means. I hesitate to use Expedia in the future if it's true that no credit can be given if there is a problem with the travel experience.
Comment from Hotel Management
Sep. 24, 2024 by Doubletree Fort Myers Guest Services. , Hotel Management
Hello Brad, Thank you for your feedback and we apologize for the difficulties that you experienced. We were in the process of upgrading our TV system during your stay and we learned that some of the programing did not take on some rooms. Credits for third party bookings do need to be initiated by the original booking site and will then be passed on to the hotel. Again, we apologize for this difficult experience.
