Note fondée sur 714 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Une halte satisfaisante
Publié le 20 févr. 2016 sur HotelsDe passage à Fort Myers. Excellent hôtel pour transit de bon rapport qualité/ prix. Personnel très aimable.
par un voyageur de Arroyo Grande
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Customer Service, Gestion de l’hôtel
Dennis, thank you for your feedback. It seems your experience did not meet your expectations. Your insights are valuable, and the team is committed to enhancing guest satisfaction. If there's anything specific you'd like to share, please feel free to reach out to us directly.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Everything was great but there was no hot water in our room apparently this was all over the hotel so they are assured us that he would receive some type of combination well it is points on Expedia or a free night.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Costella, thank you for staying with us at the Holiday Inn Express & Suites Fort Myers East. We appreciate your patience as we worked to address the issue you encountered, and we hope you enjoyed the rest of your stay. We're looking forward to welcoming you back in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very good place and neighorhood
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Matias, we're delighted you loved your experience at the Holiday Inn Express & Suites Fort Myers East. It’s great to know you enjoyed both the location and the surrounding area. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Everything was nice but there was no hot water. When asked was advised all room were lacking hot water so no need to move and we would be compensated. But when checking out the front desk advised they were not aware and didn’t know what to tell us.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Renee, thank you for your feedback. The situation you described is certainly not reflective of the experience we strive to provide. The team aims to address any guest concerns promptly and keep everyone informed. We hope to have the opportunity to provide a seamless stay for you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The bathroom floors were greasy and the Room had no hot water. The water temperature would only go to lukewarm but not hot. Poor lighting. I was not able to read on the office space provided due to no light whatsoever near the table.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Laura, thank you for sharing your feedback. The concerns you raised about the bathroom and lighting are noted. The team is working diligently to ensure a more comfortable experience in the future. Your input is valuable, and it assists in improving guest satisfaction. We hope to welcome you back for a better experience.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Jackie!At Holiday Inn Express & Suites Fort Myers East, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Customer Service, Gestion de l’hôtel
Yanny, it’s wonderful to hear you had a great time at Holiday Inn Express & Suites Fort Myers East. We're thrilled to have been part of your experience and look forward to welcoming you back soon.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Subha, thank you for staying with us at Holiday Inn Express & Suites Fort Myers East. We're delighted you had a wonderful experience. We hope to welcome you back soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Service, Gestion de l’hôtel
Karen, It’s wonderful to hear you had a great time at Holiday Inn Express & Suites Fort Myers East. We hope to welcome you back soon.
