Ratings based on 929 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Expedia
Foul up at registration and some delays
Comment from Hotel Management
Aug. 27, 2024 by General Manager, Hotel Management
Dear Hector, While we appreciate your perfect rating, we regret not meeting some of your expectations. We have shared your comments with the appropriate team as we are committed to enhancing our guest satisfaction. Thank you for being our guest at Residence Inn Fort Myers Sanibel, and we look forward to welcoming you again so we can provide you with the flawless stay you deserve.Sincerely,Daybel EncinasGeneral ManagerResidence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 23, 2024 on Expedia
We had to cancel, sadly.
Comment from Hotel Management
Aug. 29, 2024 by General Manager, Hotel Management
Dear Susan, We're genuinely sorry to hear about your disappointment, even before experiencing our hotel firsthand. Our team strives to offer exceptional service and create memorable experiences for all our guests. It's unfortunate that we missed the opportunity to welcome you and perhaps alter your perceptions by providing the high standard of hospitality to which we're committed. It's important to us that our future guests know that we're dedicated to making every stay special, drawing on the positive experiences many have shared about their time with us. We wish you all the best in your travels and hope that one day, we'll have the chance to welcome you, allowing you to personally experience the care and dedication we extend to our guests. Sincerely,Daybel EncinasGeneral Manager
by A traveller from Fredericksburg
Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 24, 2024 by General Manager, Hotel Management
Dear David, We appreciate you taking the time to leave your kind rating for Residence Inn Fort Myers Sanibel. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! Sincerely,Daybel EncinasGeneral ManagerResidence Inn Fort Myers Sanibel
by A traveller
Amazing stay!
Posted Aug. 18, 2024 on HotelsEveryone was so nice and the hotel was clean.
Comment from Hotel Management
Aug. 19, 2024 by General Manager, Hotel Management
Dear Diana, Thank you for the great review and choosing Residence Inn Fort Myers Sanibel. We are pleased that you were impressed with our refreshing accommodations. We will be sure to share your enthusiastic compliments with our staff for their genuine efforts to make you feel comfortable. It was a pleasure serving you, and we hope to see you again soon. Sincerely,Daybel Encinas,General Manager,Residence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 17, 2024 on Expedia
clean
Comment from Hotel Management
Aug. 18, 2024 by General Manager, Hotel Management
Dear Luis, Thank you for the great review and choosing Residence Inn Fort Myers Sanibel. We are pleased that you were impressed with our refreshing accommodations. We will be sure to share your enthusiastic compliments with our staff for their genuine efforts to make you feel comfortable. It was a pleasure serving you, and we hope to see you again soon. Sincerely,Daybel Encinas,General Manager,Residence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by General Manager, Hotel Management
Dear Michelle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Fort Myers Sanibel; we hope to see you again soon. Sincerely, Daybel Encinas, General Manager, Residence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 13, 2024 on Hotels
No one ever came to clean room
Front desk for check in where great
Comment from Hotel Management
Aug. 14, 2024 by General Manager, Hotel Management
Dear Michelette, We appreciate your high rating and are pleased to hear that you had a positive experience with our front desk team during check-in. However, we are sorry for the service shortfalls you experienced while you were here, and this will be addressed with our housekeeping staff. It was a pleasure having you here at Residence Inn Fort Myers Sanibel, and we hope to have the opportunity to better your experience with us whenever your travels bring you back to our hotel. Sincerely, Daybel Encinas, General Manager, Residence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 11, 2024 on Expedia
Stayed for my husband’s birthday. The hotel gave us a complimentary gift basket which included wine and chocolates, and a complimentary room upgrade. We felt so special. Will definitely stay again. Wonderful staff and clean hotel
Comment from Hotel Management
Aug. 12, 2024 by General Manager, Hotel Management
Dear Malcolm, It was such a pleasure to be a part of your husband’s birthday. We love it when people include us in their special celebrations; therefore, we are glad we could help make this an enjoyable event. Thank you for complimenting our associates; we will share your feedback with them. We look forward to seeing you at Residence Inn Fort Myers Sanibel again soon. Sincerely, Daybel Encinas, General Manager, Residence Inn Fort Myers Sanibel
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by General Manager, Hotel Management
Dear William, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Fort Myers Sanibel; we hope to see you again soon. Sincerely, Daybel Encinas, General Manager, Residence Inn Fort Myers Sanibel
by A traveller
Residence inn
Posted Aug. 11, 2024 on HotelsThe hotel staff were happy and caring about our needs. Clean and comfy
Comment from Hotel Management
Aug. 12, 2024 by General Manager, Hotel Management
Dear Lisa, It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. Our associates are dedicated to going that extra mile to make you feel at home, and we appreciate all of your compliments. Thank you for taking the time to post your review; we look forward to having you back soon at Residence Inn Fort Myers Sanibel! Sincerely, Daybel Encinas, General Manager, Residence Inn Fort Myers Sanibel
