Note fondée sur 940 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
79 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 29 juin 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Michele & Staff, Gestion de l’hôtel
We would like to thank you for your time in responding to this guest survey following your most recent stay. We are truly appreciative. We hope to see you again should your travels bring you back to our area.
4 sur 5
par un voyageur

Publié le 5 sept. 2023 sur Expedia
Propre , belle espace, comptoir avec grille-pain, cafetière, tasses,verres,lavabo,mini frigo,micro-ondes...bien équipée. Bien entretenue.satisfaite.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Michele & Staff, Gestion de l’hôtel
Thank you for the time you have taken to review us on this platform following your recent stay. We appreciate your time. We hope to see you again should your travels bring you back to our area.
4 sur 5
par un voyageur

Gros potentiel mais des lacunes

Publié le 27 août 2023 sur Hotels
Très belle hôtel, bien situé pour une étape vers l’Alaska. Grand parking, très belle chambre, spacieuse et confortable. Très propre mais malheureusement comme souvent, très bruyant, mal insonorisé ! L’accueil était également très froid et très impersonnel, très long et laborieux, plutôt désagréable après une grosse journée de route et de visite, dommage.
Commentaires de Gestion de l’hôtel
28 août 2023 par Michele & Staff, Gestion de l’hôtel
We are happy that overall you enjoyed your stay. Please accept our apologies for the behaviour of our front desk clerk in not being welcoming. We hope your journey find you safely at your destination.
5 sur 5
par un voyageur

Publié le 28 juin 2023 sur Expedia
The breakfast was not particuly good.
Commentaires de Gestion de l’hôtel
1 juill. 2023 par Michele & Staff, Gestion de l’hôtel
We thank you and are appreciative of the time you've taken to review us following the most recent stay. Judging by your scoring our property you appear to have enjoyed your time with us. We are sorry to hear, however, that we felt short of your expectations of our breakfast offerings. Perhaps on your next visit we can meet or exceed your expectations with regard to our breakfast program.
5 sur 5
par un voyageur

Publié le 20 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2022 par Michele & Staff, Gestion de l’hôtel
We are thrilled to see our efforts paid off and you truly enjoyed your stay. We hope your travels brings you safely to your destination.
5 sur 5
par un voyageur

Publié le 26 août 2021 sur Expedia
Confort et propreté sont une grande force. Chambre spacieuse.
Commentaires de Gestion de l’hôtel
26 août 2021 par Michele & Staff, Gestion de l’hôtel
Thank you for our time in preparing a review after your recent stay. Safe journeys.
5 sur 5
par un voyageur

Publié le 24 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 déc. 2019 par Michele & Staff, Gestion de l’hôtel
It looks like you enjoyed your stay with us. Thank you for scoring us so highly. May the remainder of your journey find you safely at your destination.
5 sur 5
par un voyageur de Renton

Publié le 5 sept. 2024 sur Expedia
Wow, the room had a jacuzzi that I did not use but it was there if I wanted. Much better choice than the Super 8 or Motel 6 next door.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Michele and staff, Gestion de l’hôtel
Thank you for the time you've taken in reviewing us on this platform following your most recent stay. We truly appreciate your time and scoring. We hope the remainder of your journey finds you safely at your destination!
3 sur 5
par un voyageur

Good enough?

Publié le 3 sept. 2024 sur Hotels
No one really goes to Fort Nelson because they WANT to, so the accomodation options reflect that. At the hotel desk the RCMP has a large sign warning about vehicle break ins and theft. Our room smelled like cigarette smoke and the halls smelled like old greasy food. However, we were tired from driving and had a comfortable sleep!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Michele and staff, Gestion de l’hôtel
We appreciate the time you've taken and reviewing us on this platform following your most recent stay. The RCMP sign at the desk has been there since the hotel opened and only as a precautionary measure. Since we have been non-smoking for 6 years now I'm surprised you could smell cigarette smoke in your room and I'm at a loss to know why our hallways would smell like greasy food. Forest fire smoke in our area has been infiltrating our hallways from time to time perhaps it was this that you noted. In any case please know that we've heard your words and will investigate further to ensure we never missed something. We hope the remainder of your journey found you safely at your destination.
5 sur 5
par un voyageur

Publié le 2 sept. 2024
The room was large and the beds were comfortable. It was difficult to regulate the AC. No instructions on how to operate the unit. The breakfast was good.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Michele and staff, Gestion de l’hôtel
We would like to thank you for the time you've taken interviewing us following your most recent stay. We apologize for the lack of instructions on our AC units but all one simply has to do is hit the plus or minus button in order to regulate the temperature on the unit itself. We are pleased to see that despite that you enjoyed your time with us and we hope to see you again should you travel to bring you back to our area.