Note fondée sur 603 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024
par un voyageur
Publié le 9 nov. 2024
Easy to find, clean motel.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Amber Larson, Gestion de l’hôtel
Thank you for taking the time to complete a review. Thank you for the compliments. We hope to have you back at our hotel in the future. Hope you have a wonderful day! Thank you,Amber LarsonGeneral Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Pretty average motel. If you or your kids “walk heavy footed”
Stay on bottom floor. Floors are so thin and we felt like we had to tip toe the whole time as not to disturb the people under us since they already complained our first night when my autistic son was walking from
The bathroom to the bed. Lots of workers staying here. Would chose a different less crowded hotel next time
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
I'm sorry to hear about your experience during your stay with us at the Comfort Inn & Suites. Your comments are very important to us as we use them to better our hotel so our guest have the an enjoyable stay with us. If you don't mind to share with me if you know which employees were staying at the hotel as I am not aware of this, if you don't mind to share. I do hope you will choose to stay with us next time your in town for a much nicer stay. Thank you and hope you have a great rest of your day. Thank you, Amber Larson
par un voyageur
Publié le 8 août 2024 sur Expedia
Rogers Ave where hotel is located is dangerous,vehicles fly over the hill going by hotel.Someone needs to contact the city to put in a 3 way light . Risk yours and your passenger's lives trying to turn out of hotel parking lot.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We agree that it is very dangerous pulling out of our parking lot. We always advise guests to be very careful and we are in talks with the city to try to remedy this situation if at all possible. We appreciate your business and look forward to seeing you again.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We appreciate your business and look forward to seeing you again.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
The bed was cozy and clean. We just stayed at the wrong time. The elevator was down and the hotel was overbooked.
The gentleman at the front desk was very nice and tried to be as accommodating as possible. The staff did an excellent job in an unfortunate situation.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to fill out this survey. I'm sorry your stay with us was during the time our elevator motor stopped working. I know it was a huge inconvience for each of our guest. I do appreciate you sharing your compliment's regarding the staff, as this is always nice to hear from our guest especially in this type of situition. Your comments are important to us as we use them to better our hotel and serve our guest the best as they desereve. Hope to have you stay with us next time your in town and give us the opportunity for you to enjoy your stay here. Have a wonderful day. Thank you, Amber Larson
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Took an hour to get into our room. Our room was on the 4th and the elevator was not working. Front desk person did help us take our luggage up. The room we went to already had someone in it. Went down to get another key the room they put us in. Smelled of mold so bad didn’t want him to breathe in they finally got us another room after I called down and asked what was going on and when were they going to get us another room.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
I apologize about your experience and we are truly sorry. We strive to make every visit a great one. Thank you for letting me know of the issues and I will be sharing this with our staff to best rememdy the situations at hand so this doesn't happen again.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to fill out a survey. Your comments are important to us as we use them to better our hotel and serve our guest the best as they desereve. Hope to have you stay with us in the future. Have a wonderful day. Thank you, Amber Larson
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We appreciate your business and look forward to seeing you again.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We appreciate your business and look forward to seeing you again.Thank you,Amber Larson
