Ratings based on 949 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
by A traveller
Posted Aug. 21, 2024 on Expedia
Front desk person during check out seemed unwelcoming.. There was only one person covering the bistro, she was overwhelmed with the volume of the client for breakfast. She tried her best ... after waiting in the line for 15 minutes decided to go out for breakfast.
Comment from Hotel Management
Aug. 22, 2024 by GM, Hotel Management
Dear Abu Faisal, We appreciate your business and the fact you took the time to write a review. I apologize that you had a poor experience at our hotel. Even though we thoroughly prepare to deliver a great stay to every Guest, sometimes it just doesn't go the way we planned. We hope to redeem ourselves to you on a future visit. Sincerely, Ryan Callahan, GM
by A traveller
Posted Aug. 19, 2024 on Expedia
Was a nice place to stay. Convenient location and the staff where all pretty good people.
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Gregory, We welcome all compliments, but it is especially nice to hear you recognize our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Ryan Callahan, GM
by A traveller
Posted Aug. 19, 2024
Easily accessible
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Paula, I'm glad you found us to be easily accessible. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Ryan Callahan, GM
by A traveller
Posted Aug. 19, 2024 on Expedia
Property is beautiful, fast check in and out, rooms were great with mini refrigerator but needed a microwave!!
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear jerome, I'm glad you enjoyed our beautiful hotel and had a quick check-in and check-out. Our staff strives to provide every guest with a seamless experience. I have noted your recommendation and appreciate your feedback. Hosting you was a pleasure, and we hope to do so again. Best, Ryan Callahan, GM
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Jordan, Thank you so much for your 10 out of 10 review! We appreciate you taking the time to share your kind review with other travelers and us. Thank you for choosing our hotel when in our area and we look forward to having you back again soon! Best, Ryan Callahan, GM
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Jared, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ryan Callahan, GM
by A traveller
Posted Aug. 14, 2024 on Expedia
It was a nice place but it could have been cleaner. You have to pay extra for the breakfast.
Comment from Hotel Management
Aug. 14, 2024 by GM, Hotel Management
Dear Karen, Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Ryan Callahan, GM
by A traveller
Posted Aug. 13, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by GM , Hotel Management
Dear Talina, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Ryan Callahan, GM
by A traveller from Fletcher
Posted Aug. 12, 2024 on Expedia
A great location, property, staff.
The room itself was nice and comfy.
My concern was over cleanliness in the room:
The carpets had some questionable stains.
The shower tiles grout was quite dark in color, I would have worn sandals if I had a pair. It could use a good bleaching or scrubbing. Totally questionable.
Aparts from that, a great hotel.
Comment from Hotel Management
Aug. 13, 2024 by GM, Hotel Management
Dear Régis, It is great to hear that you mostly enjoyed your stay due to our great location, property, and staff as well as our nice, comfy rooms. However, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Ryan Callahan, GM
